All reviews

Rating Breakdown

  • 5
    97% (500 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Jan. 30, 2020

I use this app to run my bakery. We have a brick and mortar but we don't deliver just yet, and it's a great way to get pre-orders in and let customers choose their pick up dates and times. Also the black-out date feature is awesome because we can choose when customers can and can't pick up. I used a different app before and had issues, but this one is so much easier to work with and works seamlessly with my shop. Constantin, the developer, is great at answering any questions and prompt to reply. Great work!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

I run an online boutique with pop-up shops (no actual brick and mortar location) and I have struggled with an option for my local customers to be able to pick up their purchases rather than shipping. I had searched and searched for a solution and was operating with a discount code, which led to many challenges. I was beyond relieved to be introduced to this app! I reached out to Constantin for set up help and he was extremely quick & responsive, and accommodated all of my set up requests! This is the PERFECT solution for my store! Thank you, Constantin!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

At the moment, we only offer in store pickup and the Store Pickup has been a helpful solution to make it clear to customers that all purchases have to be picked up in store. The customers service has been so helpful. We've been able to customize the app to suit our needs perfectly!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

App working well and the developer, Constantin, responds very quickly to my emails. He worked with me to tweak the app to what I needed it to be. HIGHLY recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

This is the perfect solution for stores that do not ship some or all of their items. We are in the furniture business and do not ship, we need items picked up from our brick and mortar locations. No matter how it is set in Shopify, it shows shipping FREE. This app completely resolves the issue and we have it set where customers have to enter the day they are picking up & their info. It's perfect & the customer service is outstanding! Highly recommend! Take a look at our site acostashome.com to see it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

THIS APP HAS CHANGED MY BUSINESS INSTANTLY. I HAVE TWO LOCATIONS IN TWO MAJOR CITIES AND WAS NEEDING PICKUP IN STORE FOR UNIQUE PRODUCTS IN BOTH PLACES!!! Works perfect and the help department is fantastic. I had another app that was TRASH and this one is the total opposite. Thanks soooooo much

Store

TRSTD

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

We've used this app now for almost a year and never had a single issue. Recently we went through a web redesign which left the instore pickup button not as visible as it once was. I emailed the devs and withing 5 minute they emailed back, wen't onto my store and updated the colour and positioning of the button to make it stand out again! Absolutely amazing service from the devs and i would 100% recommend!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 5, 2019

I just started using this app, it was very easy to install and setup. I hit a snag with another app that was interfering with this one but the developer responded back to my support request and fixed the issue in a matter of minutes! Truly responsive, easy to use, and great support!

Store

NON/PER

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

This app has been awesome! Our local customers love the store pickup option. It is very easy to install and get going. We needed a few changes made and Constantin responded to my email almost immediately. That level of customer service paired with this app is well worth it. We tried other options and this is by far the best way to do it. This app is a must have if you need a store pickup option!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2019

I highly recommend this app. I needed a pick up option and this was perfect.. exceptional customer service. They set it up for me which is great for non tech savvy people. Check them out.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Easy to integrate, simple for the customer to use and Constantin was fantastic, patient & efficient.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

This app is fantastic. It's easy to set up and customize and the support is absolutely the best I've ever received. Support customized this to meet our company's unique needs, enabling us to add this to POS and specifying which emails go out to which customers. This app has saved us so much time and money. I can't recommend it enough.

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 20, 2019

The app has worked beautifully for me, and the support from Constantin has been remarkable. All the questions and issues I had were addressed very quickly. I highly recommend you give this app a shot if you need a pick up in store app. If you ever have any questions or run into any issues they will be addressed immediately. I'm so thankful I came across this app and gave it try. You have my business for life! Thank you!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

Great support! The developer replied quickly and helped us get everything set up correctly right away to personalize it just for us!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Really good app, and top notch support from the developer. I would not hesitate to recommend this to anybody with one or more physical stores. Update: we had a problem with the app today, and Constantin answered my email within minutes, and minutes later the problem was resolved. If only all customer service was a fraction as good as this. If I could rate 10 out of 5 I would.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 9, 2019

I find shopify very lacking as a platform and will likely dump it when i have time. This app has at least helped fill in for the lack of local pick up option with shopify native programming. There's new features to allow more control with settings by days and times. Constantine is working on another new feature to allow minimum thresholds by dollar amount for store pickup (I have multiple stores I drive to.) He's awesome to work with and responds to questions very quickly. Highly recommended if you need a local pick up option for your website.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2019

I needed the ability to offer local delivery. This app came close to doing what I needed. However there were a couple issues. So, that is the reason I am writing this review, something I normally don't do. In this case however, the customer service from Constantin (the developer) and his desire to provide world class service blew me away. In short, he ask questions to understand my need and then made it the perfect app. What else is there to say!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Great app! Small hiccup at checkout but their support department took care of it right away! Love it

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

We are running 20 stores and the app is great. The developer is really available and was able to adjust any problems we have encountered during installation and after. He even added some a functionality that was lacking. I strongly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2019

I've been looking for In-store Pick Up App for a long time. This one is perfect! Intuitive, easy to install, and works with like a charm. It's a must-have if you have lots of local customers. I had some issues with the PICKUP button not being in the right place. I wrote a message and they responded right away. Constantin was the person who helped me out. He is very professional and knowledgeable. He fixed everything I asked for in a very short amount of time. I can't be happier with this app and the support they provide. It's worth every penny. I highly recommend it!

Using app

About 4 years

Total reviews

12

Average rating

5.0