All reviews

Rating Breakdown

  • 5
    97% (500 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Nov. 20, 2019

The app has worked beautifully for me, and the support from Constantin has been remarkable. All the questions and issues I had were addressed very quickly. I highly recommend you give this app a shot if you need a pick up in store app. If you ever have any questions or run into any issues they will be addressed immediately. I'm so thankful I came across this app and gave it try. You have my business for life! Thank you!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

Great support! The developer replied quickly and helped us get everything set up correctly right away to personalize it just for us!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Really good app, and top notch support from the developer. I would not hesitate to recommend this to anybody with one or more physical stores. Update: we had a problem with the app today, and Constantin answered my email within minutes, and minutes later the problem was resolved. If only all customer service was a fraction as good as this. If I could rate 10 out of 5 I would.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 9, 2019

I find shopify very lacking as a platform and will likely dump it when i have time. This app has at least helped fill in for the lack of local pick up option with shopify native programming. There's new features to allow more control with settings by days and times. Constantine is working on another new feature to allow minimum thresholds by dollar amount for store pickup (I have multiple stores I drive to.) He's awesome to work with and responds to questions very quickly. Highly recommended if you need a local pick up option for your website.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2019

I needed the ability to offer local delivery. This app came close to doing what I needed. However there were a couple issues. So, that is the reason I am writing this review, something I normally don't do. In this case however, the customer service from Constantin (the developer) and his desire to provide world class service blew me away. In short, he ask questions to understand my need and then made it the perfect app. What else is there to say!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Great app! Small hiccup at checkout but their support department took care of it right away! Love it

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

We are running 20 stores and the app is great. The developer is really available and was able to adjust any problems we have encountered during installation and after. He even added some a functionality that was lacking. I strongly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2019

I've been looking for In-store Pick Up App for a long time. This one is perfect! Intuitive, easy to install, and works with like a charm. It's a must-have if you have lots of local customers. I had some issues with the PICKUP button not being in the right place. I wrote a message and they responded right away. Constantin was the person who helped me out. He is very professional and knowledgeable. He fixed everything I asked for in a very short amount of time. I can't be happier with this app and the support they provide. It's worth every penny. I highly recommend it!

Using app

About 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 28, 2019

Excellent App. Really like that you can offer specific collection window times, that can change from day to day depending on your opening times. The service is amazing, very responsive. Constantin, the developer cannot do enough to help you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

We use this app to allow our local customers to pick up in store. This developer has gone above and beyond to customize the experience to accommodate our customers. Highly recommend!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

I use this plug in for my store. It's working well and the developers are really reactive and helpful to correct or adapt the product. I recommend.

Store

Basus

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 10, 2019

I was new to the whole tech scene and when purchasing this APP, I got so much more than what it just offered. Not only is the APP exactly what I needed, but the customer care and effort that was kindly and generously given enabled me to launch my new business. I could not do without this APP. I highly recommend this APP. If you are looking around... stop right now and install this.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

I have a brick and mortar storefront and also sell via CommentSold on Facebook which allows my customers to choose in store pick up or shipping. I wanted to be able to offer those options as well on my website to push my already loyal local customers to shop on my website too AND to still get customers in store. I am launching my site tomorrow and have been looking for an app that offers local pick up. This app is AWESOME!! It is super simple, fast, and easy to install. The instructions provided are fabulous and literally give you step by step instructions on everything you need to know. The app settings allow you to customize days and times for your customers to pick up their order as well as allowing a minimum number of days before they can pick up and a max number of days that they must pick it up. There is an option to not allow the customer to choose pick up on certain dates however in my case, I am closed Sunday - Tuesday and I didn't want customers to be able to choose those days for pickup. So, I sent an email *hoping* that could be fixed. Constantine QUICKLY replied and QUICKLY fixed it for me! He is FABULOUS! Lastly - the "store pickup" icon will appear in your "catalog" or "all" section of your website as a "product" so be sure you follow the quick and easy instructions for how to remove it so customers can't see it. I am SO PUMPED about this app!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

Love it! This app helps with communication from the client to us. It tells us what day and time the want the product, as well as where. A must-have app!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2019

Amazing customer service! From all the similar apps, these guys replied within minutes and helped us for the whole day to set up the app for us! It's simple, and exactly what we need for our store! Always glad to leave a review where its due!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 9, 2019

Amazing app and great team behind it. Customer service at it's best.Always willing to help and resolve any issue.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2019

A simple app that does the job perfectly. Easy-to-follow step-by-step installation, quick configuration, and awesome support from Constantin (the app developer) that can help you fix one thing or two after the installation. Thank you for this great app and your support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2019

I have a lot of customers that are local to me and it was such a hassle trying to make codes for them to pick up instead of paying Shipping. The app was easy to install, easy for my customers to find and select a pick up date. When I changed store templates my pick up in store option disappeared and I was having a hard time getting it back. I emailed he support team and within minutes they had fixed the issue for me. I will continue to have this app integrated into my site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

I have a small business of arts and crafts. I wanted to offer free delivery and free pickup as well as shipping. The app does offer that easily. I wanted to add some direction under the option and they did it. Aaaand it all happened like 30 minutes from the 1st email! Great customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2019

Haven't even had it a day and already so many customers are using it! Great customer service too. Fixed my set up issue in less than an hour!

Using app

13 days

Total reviews

1

Average rating

5.0