All reviews

Rating Breakdown

  • 5
    97% (500 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

June 8, 2019

Customer Service is top-of-the-line! I reached out about an issue I was having (the issue was totally my own fault) and Constantin had responded and fixed my mistake in no time. Totally recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2019

This app has saved us so much money on local customers who want same day service. It was super easy to install, and the support team was able to fix a bug that my theme was causing! Love this app and the developer!

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 19, 2020

This App is great and Constantin was awesome in helping us get our store ready to launch! He went above and beyond to help us out! Great App and Support! Update: Constantin has continued to give us amazing and personalized customer support! Thanks again friend!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2019

used for our las vegas pickup event - works well. Love that the in-store pickup is a SKU item as our warehouse won't automatically fulfill something it doesnt recognize! great support too!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2019

This is a brilliant app & the support team are excellent. Constantine really helped with everything. Give it a go! Cannot fault it

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

This app solved one of the biggest shopify problems: default shipping method is set from least to most expensive, and we have 8 stores which we provide free pick up for, so this option is always the default option because the value is $0. There is no way of manually ordering our own shipping on Shopify. This has been a recurring problem since 2013 apparently, but it is not high enough of a priority for Shopify to fix. After a long phone call with Shopify, the guru mentioned this app. It works by separating in store pick to a separate section in the cart, so if customers to not select store pick up, they will only see the standard rates. So far, this is exactly what I needed! Will test it out for the remainder 14 days trial, but I think this app is the solution to my problems. The developer, Constantin has been so nice and helpful too in helping install the app :) update - 2 years later still the best app ever :) Hats off to Constantin -update again, it's now 2023 and Constantin went above and beyond and helped fix a problem in another app! Something shopify support couldn't even figure out.

Using app

Over 4 years

Total reviews

10

Average rating

4.9

5 / 5 Share

April 4, 2019

This app worked just as advertised and is a perfect solution for adding in-store pickup as an option. Constantin was quick to help answer my questions and support my transition to a new theme.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

The support on this app is incredible! I will always look for apps developed by this team because they are soo helpful! I am so happy shopify works with these guys. Great Job and thank you!

Using app

8 days

Total reviews

4

Average rating

2.0

5 / 5 Share

April 1, 2019

I have been using the Store Pick Up App now for a couple of Months and it has changed my business for the better... it is so easy to set up and even when I instaled something wrong, I emailed the company and had a reply back within 5 min and the problem was fixed... Highly recommended

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2019

App works perfectly. Support has been excellent and fast when I had an issue with a new template was solved quickly.

Using app

About 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

March 29, 2019

Everytime I have an issue with this app, Constantin is super quick to help. It literally only takes 1 day to solve any problems! Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2019

I needed the app to be fixed, I sent them a message and they resolved my problem in minutes. Not only that, the app works like a charm. Great work guys.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2019

Just started using the app and it looks like it will do the trick. What I really compliment is the quick response and solution in fixing a problem. When you choose a theme, it is possible the theme will not let the app work the way it should, so a quick e-mail to them. They went in and fixed the problem in less than 30 minutes - way above and beyond what I would have expect. Super important to us as the site was set to go live within 12 hours and we wanted everything as perfect as it could be.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2019

We needed a quick solution to add the ability to allow customers to pickup orders in store - we were receiving orders from customers that live very close and this was wasting too much money on freight. The app is very straightforward and implementation was a breeze. We requested very specific styling changes to ensure it fit with our theme, and Constantin was very obliging - and quick. A+

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2019

Really responive fixes addressed & Constantin went one step further with some recommendations which he then implemented. Super Service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2019

This app has worked very well for us. We've been using it for aprx. 1 year. Whenever we've had an issue or needed to troubleshoot (usually because we want to push it beyond it's limit) the customer service is quick, professional, and very friendly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Quite a good app with one obvious limitation: you can't black out hours for pick up, just days from purchase and the max number of days until pick up that a customer can select. I would like to be able to schedule same day pick up potentially depending on the time purchased and our remaining open hours, however it will only let me schedule next day or same day but no time allowance for readying the order if we choose same day. Constantin's support however, is ALWAYS top notch!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Simple to use and exactly what we needed. We wanted to change the look of the button and support did it for us!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2019

It's absolutely easy to use - the design is both merchant and customer friendly. Customer service is superb, too!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Great service! I emailed a request for help and my issue was dealt with and resolved immediately. Cheers.

Using app

About 1 year

Total reviews

1

Average rating

5.0