All reviews

Rating Breakdown

  • 5
    97% (500 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2019

I have been using the Store Pick Up App now for a couple of Months and it has changed my business for the better... it is so easy to set up and even when I instaled something wrong, I emailed the company and had a reply back within 5 min and the problem was fixed... Highly recommended

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2019

App works perfectly. Support has been excellent and fast when I had an issue with a new template was solved quickly.

Using app

About 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

March 29, 2019

Everytime I have an issue with this app, Constantin is super quick to help. It literally only takes 1 day to solve any problems! Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2019

I needed the app to be fixed, I sent them a message and they resolved my problem in minutes. Not only that, the app works like a charm. Great work guys.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2019

Just started using the app and it looks like it will do the trick. What I really compliment is the quick response and solution in fixing a problem. When you choose a theme, it is possible the theme will not let the app work the way it should, so a quick e-mail to them. They went in and fixed the problem in less than 30 minutes - way above and beyond what I would have expect. Super important to us as the site was set to go live within 12 hours and we wanted everything as perfect as it could be.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2019

We needed a quick solution to add the ability to allow customers to pickup orders in store - we were receiving orders from customers that live very close and this was wasting too much money on freight. The app is very straightforward and implementation was a breeze. We requested very specific styling changes to ensure it fit with our theme, and Constantin was very obliging - and quick. A+

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2019

Really responive fixes addressed & Constantin went one step further with some recommendations which he then implemented. Super Service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2019

This app has worked very well for us. We've been using it for aprx. 1 year. Whenever we've had an issue or needed to troubleshoot (usually because we want to push it beyond it's limit) the customer service is quick, professional, and very friendly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Quite a good app with one obvious limitation: you can't black out hours for pick up, just days from purchase and the max number of days until pick up that a customer can select. I would like to be able to schedule same day pick up potentially depending on the time purchased and our remaining open hours, however it will only let me schedule next day or same day but no time allowance for readying the order if we choose same day. Constantin's support however, is ALWAYS top notch!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Simple to use and exactly what we needed. We wanted to change the look of the button and support did it for us!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2019

It's absolutely easy to use - the design is both merchant and customer friendly. Customer service is superb, too!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Great service! I emailed a request for help and my issue was dealt with and resolved immediately. Cheers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

They were sooo incredibly helpful when I ran into problems installing the app! Amazing customer service! This app will be very helpful for our local customers!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Exactly as described, easy to use and good customer service. Very useful if you have both a physical location and online store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

App works great, and does what we need. Customer service very prompt helpful with any problems that arise!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

This app is exactly what I needed. I ran into a few issues (user related), but the customer service was prompt and impeccable and I had it up and run smoothly within hours! I have already had a few sales! Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

App works great, the little problems that I found were no problems since I found that support was superb. perfect for stores with more then one location, would recommend for sure. Thanks

Store

Icevape

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2019

Installed the app and it works great. Perfect for what I needed it to do. I love the location search ability, makes finding a location very simple and quick without having to scroll through all the options. There support was also very quick and helpful for any questions I had. I would definitely recommend!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

App seems to work perfectly thus far, asked for support on implementing the button on my checkout page and they couldn't have responded quicker, cracking service, good app, very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

Installed the app. Worked great. Exactly what i wanted. I had some css/styling tweaks I needed to make my site perfect and they helped me make it happen in record time! Amazing support. Favorite app yet!

Using app

About 1 year

Total reviews

1

Average rating

5.0