All reviews

Rating Breakdown

  • 5
    99% (341 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2021

Super app! We use it on two adresses and it works perfectly! And the support is really good as well! I can give my recommendations to this one!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Great app, Constantin responded very quickly and fixed my issue even quicker. Used for several months, one of the easiest apps to use.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

After trying another pick up app that didn't work the way I wanted it to, I researched other options and narrowed my choices down to three. I decided to give Store Pickup Click and Collect a try because the reviews mentioned good customer service AND because I thought if it didn't work I could easily uninstall and try something else. Well, I am here to tell you that I found the app for us! Not only does the pick up app work well, Constantin is so responsive to questions and helped with a bunch of little tweaks to ensure everything about order fulfillment worked the way I wanted as well. I am SO happy I chose this app. Thank you, Constantin!

Using app

21 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 22, 2021

I used this app to help with in-store pickup, and it works great. The support is very helpful when we are trying to make customizations.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

If I could give higher than 5 stars I would! We have been using Click and Collect to help us manage our curbside pick-up Take Away meal business for the past couple of months. We were happy with its overall performance as it was the only app we could find that would allow the mandatory pick up of certain product collections (aka block shipping). We are now ELATED with the service as we reached out to support to see if they could help with a few custom features that we were looking for to take our pick-ups to the next level. Constantin from support replied almost instantaneously, I swear faster than people on my own team, and had a solution developed for us within a day! Highly recommend!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

I had a small user error and emailed the support team, they replied promptly and were able to resolve my issue straight away. They took the time to actually look into my issue before providing a relevant solution, offering to implement it on my behalf and providing a step-by-step guide if I wanted to do it myself. Best customer service I've experienced from any shopify app so far.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2021

A great app to use - and a very efficient help service. We did try other apps but they had many problems and bugs.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2021

Great App and Great Service from the support team on fixing some issues. Recommend the app to anyone looking for a click and collect option

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

This app is FANTASTIC. My customers love it. It is very easy to use. Every time my app had an issue, I wrote back to the developer and instantly helped us.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 1, 2021

This app is very easy to set up and the support is professional and prompt. I wanted a few things modified and the developer was happy to accommodate. Its price is reasonable for the service that it offers.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Great app. Used daily by our customers for pickup at 8 stores. Great support from the developers. We can really recommend the app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I'm using this app for organising click and collect for my shop. It works very good and the help of the developer for some settings was very kindly and quick. I would recommant this for sure.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

The app is great out of the box, but needing some custom adjustments I received world class support from Constantin. If you are looking for a pickup solution, this is the one you should choose.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Fantastic Customer service every time we reach out and app works great! Was a life saver during our lockdown and will continue to be a great add for our site

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Constantin is awesome. He is super responsive, understands any issues that come up and solves them quickly. I am very happy with this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

The customer service on this app is fantastic. I've had several circumstances that have required immediate troubleshooting (one of them on a weekend) and Constantin responded within minutes and helped solve my issue. When we first added this app, I needed some further customization and the support team was quick to help with that as well.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Amazing app. So clutch to be able to have customer's select their pickup date and time. It's made our order processing much more streamlined. I've needed a few adjustments to fit our business needs and always have had quick responses and amazing customer service from their team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Nice and smoothly working app - we use it since ~1,5 month. We had an error today, the pickup button wasn't clickable any more. Contacted support by email and within 30 minutes Constantin fixed the issue. Can highly recommend this app - of course there are other apps but for us it provides all needed features (in Germany) and the pricing is fair. Great and fast service - thank you Constantin. Best regards Brooklyn Fashion GmbH

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Quick response to my questions and a very helpful and professional support. They manage to implement the app very well within the shop system!

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app has helped me out a lot! Customer service was also great and quick to reply to my questions.

Using app

38 minutes

Total reviews

1

Average rating

5.0