Amai Local Pickup & Delivery

Aug. 24, 2022

Good plugin. Works as it supposed to work. Their technical support is fast and top notch! Really helpful people :)

June 28, 2021

Not the easiest app in the world to set up - there are a lot of steps to get it 'just right' - but there's a lot of stuff it needs to get right, so fair dos. There are other complicated apps that 'hand-hold' better, but as long as you follow instructions - and the guys also offer help - then you'll be OK. I have one store, so I have the app set up to offer both Local Delivery and Collect at Store. No-one's used either yet, but my revamped site's only just gone live, so early days. Once set up, with some help from the guys, everything's now running tickety-boo (I did a LOT of testing...). I was concerned at first that enabling the Google Maps API would cost me potentially quite a lot of money - turns out that althought Google 'charge' you to use the API, they also give you a ridiculous number of credits towards it, so in practice only *serious* users are likely to have to pay anything. And no, you don't get charged - credits are given before billing. Overall, for U$8.99/mth for the app, a reasonable buy. If it turns out nobody uses my new options, it won't be because of the app, which integrates well. Good job!

March 12, 2021

Quick turn-around and fixed exactly the way I needed it to be. I only gave 4 starts because I wasn't communicated with (in a timely manner) that the fix was done.

Feb. 7, 2021

We needed an app that was easy to use for our pickup and local delivery option. We originally went with a different app that did not meet our needs when it came to customers selecting pickup order. At first when we downloaded this app it was kind of confusing with all the different tabs, but it got easier as we played with it. It synced very well with our theme and we didn’t come across any issue on our website. One thing I would like to see is the option of blocking certain time on a specific date. We’re a small business and sometime we have to run errands for a few hours and we just need to blockout time, not the whole day. The support team was prompt on emailing back with a code to change the pickup time to regular (am/pm) instead of military for our order confirmation email. Overall, we are happy with the app and recommend it!

Feb. 5, 2021

Great support team. Helped me out to adapt the app to my shop. The app works well and customer service given by Sterling was very good.

Dec. 9, 2020

Very helpful customer service, quick response and ability to fix the problems. The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!

Nov. 30, 2020

This app has been helpful! The customer service was really great to work with :) Would reccomend to others

Sept. 10, 2020

Easy to configure as there were guides. Just wish that we can configure lead time based on working days.

Sept. 8, 2020

This is a great, easy to use app for local pick up or delivery! The standard features do not include the ability to have only some items on your site available for local pick up and some only available for shipping. However, we were able to reach out to the customer support and they created a custom code tagging sequence for us that has worked well so far!

Aug. 20, 2020

things to note, Does not work with google pay, android pay, not the accelerated checkout but at normal checkout, does not work for subscription services. Does not actually create a normal pickup like shopify's standard. It creates a shipping option as pick up. Other than that it works fine and could work for someone with low integrations. If you have a lot of features. this wont work

June 18, 2020

I used this app for pickup and delivery. It had some shortcomings and didn’t fully support my businesses situation, but the customer support was really good and helped me work through it. In some cases I had to modify some of the code myself to unblock myself but it wasn’t too difficult. Overall it works well and for any normal pickup/delivery situation it will probably meet your needs.

May 4, 2020

Very good app, and helpful support team. We were set up and live within a few days. My only comment is that the app allows the customer to overwrite the pickup address at the checkout, which could cause confusion for them, but all works perfectly well otherwise so far. I have enjoyed the ease of use and it also looks like they are looking to update with a new feature to help out with the current covid_19 situation which I was very glad to hear about.

Dec. 2, 2019

Just started using this app. Will let you know how it goes. Would like some kind of alert when a pick up order is placed.

April 4, 2019

Nice app really help my customers to provide self pickup. Well worth a try with free trial. Nice one, keep it up!

Nov. 6, 2017

Great app and easy to set up. They also have absolutely amazing customer service! They are quick and are willing to actually run updates to the entire app based on your request. The app could be improved with a few new features (e.g. Exporting orders, mass printing), but is great to use for now and they are happy to develop workarounds for every user.

Oct. 1, 2017

just downloaded. still learning how to use it. so far its good. will do a new review once i use it.

Sept. 27, 2017

A great way to add Store pick up option to your site. Easy and convenient

Sept. 20, 2017

Easy to use and works well. Have included it in my store and I am happy.

Sept. 11, 2017

It worked for us! We wanted to serve our customers better and this will help.

Sept. 10, 2017

Seems really good just need help setting up the mobile link