All reviews

Rating Breakdown

  • 5
    88% (292 ratings)
  • 4
    7% (23 ratings)
  • 3
    2% (8 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2019

I use this app to implement my pickup only mode store. The app needs some adjustment to work with the theme I am using. But the service support staff is very very helpful to help me make it work.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

They fixed the map API issue quickly and this app has certainly the best customer experience. I tried others that were too confusing for the customers. The support we receive from them is outstanding and they are very good coders. You can tell that the quality is good. If they keep their promise, I will use their app with other clients.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

App works great! Had a few display issues at first with our theme but they fixed them right away. Help docs for this app are amazing too. They make it super easy to install and configure their app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2019

Great help fixing our small issue. Or site is yet to go live but testing seemed to go well and the problem was fixed. They are very helpful and thorough in their communication. Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

As a local retailer who also operates an online store, it was important to offer an in-store pickup option to my local customers. This app is the ONLY one that has met my needs! Support was fantastic and I couldn't be happier! Thank you for helping me streamline my services for my customers! A++

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Love the support, they are kind and fast with my store issue and solved it for me app is very solid and super recommended!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

***UPDATE - Aug 7 @ 6:55am EST *** THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!! I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it. *** ORIGINAL*** The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running. To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes. PS..... Thanks Peter for fixing my issue. :-)

Store

i-Bead

Using app

About 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2019

The app works well and is easy to use. Has good functionality for what we needed. Support team is quick to respond and assist too :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! :D We have good news for our beloved customers: We've just launched our new feature "Shopify Location" - Where inventory from your Store Location now can sync with your specific Shopify Location!

5 / 5 Share

July 17, 2019

Store Pickup works well and support has been very responsive when needed. If you need to have a store pickup option, this is the app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! :D We have good news for our beloved customers: We've just launched our new feature "Shopify Location" - Where inventory from your Store Location now can sync with your specific Shopify Location!

5 / 5 Share

July 3, 2019

This is a very practical app, easy to use and configure. Very responsive support team. We had a suggestion to improve the app and it was released in a new patch in 2 weeks. We are considering to use the app for other stores we manage as well. Highly recommended!

Using app

21 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 26, 2019

Tried a couple other apps for local delivery and Store Pickup worked way better. Tech support was awesome - they responded quickly and always resolved issues. I've got quite a bit of custom code for my store and they were able to work with my developer to get everything working properly. Highly recommend.

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 24, 2019

Our customers were requesting a store collection option for a while and we looked at a few different options. We decided to go with Secomapp and it has worked out perfectly for us. Setup was simple and the support from Nicolas at the Secomapp team was first class.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2019

Great easy to use app with a lot of options. Nicolas changed it to my preferences. Very, very helpful team.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Really fast and helpful customer support. App works great! Now researching other apps by Secomapp. They really seem to have a good thing going!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2019

I got this app in hopes of customizing it to work as a "hold order" system rather than a "store pickup" one and the features were versatile enough that I got it working for what I needed and the support staff was great about fixing and customizing the things I couldn't. Overall t's a fantastic app with great support.

Using app

10 months

Total reviews

6

Average rating

3.8

5 / 5 Share

April 24, 2019

Really useful and easy to use app - the best thing has been the very prompt and knowledgeable customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2019

It's a nice little app, incredibly useful. We haven't gotten the chance to test it out completely yet, but what we did see was pretty great. Luna has also been incredibly kind and helpful. I plan to use this app again asap when I open up shop.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2019

Customer support does an amazing job at getting back to me about any questions I have. I've been very happy with the quality of their support, they do a great job responding quickly and working with me to come up with a solution or to point me in the right direction and have a better understanding on how the app works and what can and can't be done in Shopify. Overall I am very pleased with the app and the support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Good app and great customer support. The backend UI could be slightly better to be more in line with the UI of Shopify, but that's just me splitting hairs. I also wanted some changes to how the app was implemented and the customer service personnel helped me out promptly and to my satisfaction, making those changes to my theme and helping me understand exactly what else I could do with their app. Highly recommend it.

Store

Dvago

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

This app is amazing for store pickup and delivery options - very customisable and user friendly. Their developers are also extremely helpful and effiecient.

Using app

3 months

Total reviews

3

Average rating

5.0