All reviews

Rating Breakdown

  • 5
    90% (147 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 100% (162)
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5 / 5 Share

June 15, 2021

This is an easy to use app, and when it wouldn't do exactly what I wanted (apply pickup scheduling to just one product in our catalog) the developers customized it for me so it would. Now I'm able to offer made-to-order charcuterie boards through my website - where customers can select the date and time they want to pick up their cheese board. All the other products in my store default to regular pickup options with no scheduling, so checkout isn't overly complicated for products we don't need to schedule!

Using app

3 days

Total reviews

6

Average rating

4.5

5 / 5 Share

June 10, 2021

Very, Very ,Very easy to use!!!! So user friendly & what I've been needing! This is a win for sure.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2021

With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me. You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2021

I love that it allows customers to pick a time for the pickup on the day they select. I needed to adjust a few things on my website and the support team and Tommy reacted quickly and made sure to take care of it. I would highly recommend this app for small business. Thank you again Tommy.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2021

Great app with really fantastic and responsive customer support. The support team has responded and resolved every ticket I've submitted quickly and efficiently. Highly recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Very good application, easy to set up and configure. The support reacts very quickly if needed. I recommend.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

May 7, 2021

The customer service is outstanding. They helped me customize everything to my liking. I would highly recommend working with them,

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Great app, flexible and works as expected. Awesome support with ca can-do attitude. Recommended for multi-shop pickup option.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

After 8 months on Shopify with another Pickup/Delivery app that just wasnt doing what i had hoped for, i discovered Secomapp & OMG, its been a gamechanger! Every part of the pick up & delivery process is customisable. I dont know how i managed to do the first 8 months of business without it. The tech support team are unreal. Tommy was super attentive & replied to my numerous emails within hours. I wish there were 10 stars cause i'd be giving all 10.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2021

We have been using this app as well as their pop-up app for just under a year now and it has been fantastic! Our store does online food delivery so allowing customers to choose date and time is essential. The team worked with us to help set things up and ensure it works well for us. We also recently requested some custom configurations and the app team went above and beyond to help make it happen! Thank you so much for your dedication and speedy replies. Highly recommend Secomapps apps!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

this app and their team is amazing! I had a little issue, on the same day that i sent an email to their support, Sterling solved it. I am very happy and confident with it. thanks!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Very beautiful and configurable application, it supports multilingual and the support is always very available and ready to respond to requests

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

I used this app to help me offer an option for self pickup from my individual brick and mortar stores. It is so easy to set up and the only part which I struggled with was how to only make free shipping for store pickup to not appear for customers who did not select store pickup and that was solved because I did not implement the weight based free shipping as prescribed because it was in the youtube video and i didn't notice the weight to input. All's good now and we are truly loving this app that offers us so much flexibility in terms of lead time adjustment, black out dates and even max number of slots available per time slot. Thanks so much Sterling and team for developing this amazing app and helping us solve the headache of ensuring that pickup is only available at locations where we truly have inventory.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Great app, For pick up and delivery after trying a few other similar apps this one works the best, has the best functionality, and the best support. I set up test stores on the free trial to try out the app before putting it live and the support always got back to me promptly to help solve problems, or suggest work arounds. Thank you Secomapp team.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

We needed a solution for our click and collect issue: one app that would hold our extensive list of stores and would work with our theme. This app works perfectly for our needs, but the best of it is the customer service given by Sterling. Always helpful and mindful of our questions and needs. Definitely made our live much easier and our website is much more user-friendly.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This App is fantastic! It has all the requirements necessary for store pick up and local delivery. The customer support is very responsive, knowledgeable and helpful. Great App!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app is a must for a floristry business retailing online. The app is user-friendly and easily allows customers to select their preferred delivery date and time. The support provided by Stirling was amazing. As a novice to website building, I had many queries; however, the team at Secomapp were extremely patient and generous with advice. They honestly went above and beyond and were even able to customize certain features to suit my needs.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2021

Great app with many customisable functions. Had some trouble setting it up however Sterling took the time to help us through it very patiently and went the extra mile in figuring out how to solve our problems. And even months down the line, they were always happy to help. Would definitely recommend this app.

Using app

6 months

Total reviews

2

Average rating

5.0