All reviews

Rating Breakdown

  • 5
    90% (147 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 100% (162)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2020

The Secomapp team have gone above and beyond to help us with our needs. They have been supportive and helpful. The app is truly useful and the options are great. With certain tweaks and help from the team, I was able to customise it for my purpose efficiently. Kudos to the team! I can't recommend this app enough!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

I had a minor glitch, mainly because of my own doing, and the Secomapp team (Sterling and Michelle) were responsive and attentive to my needs. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Had some conflicts with my theme during setup, but support was incredibly responsive and professional! Thank you Sterling!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Great App for local businesses that want to offer pickup and/or local delivery based on a radius service from their location.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Great app, a little tricky to set up but support staff is very helpful. We would recommend this app for in store "Curbside" pick up.

Using app

7 days

Total reviews

10

Average rating

4.1

5 / 5 Share

May 15, 2020

Wow! Incredible support form Sterling who went above and beyond to help me with a problem I had!! Brilliant app and support

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I tried several different app, this is the best App for Pickup & Delivery, and great support! Highly recommend.

Store

YEPSS

Using app

9 days

Total reviews

9

Average rating

4.8

5 / 5 Share

May 13, 2020

Excellent Customer Service. replied all 3 times I requested help in less then 12 hours . Probably sooner. Im still testing the APP so I'm not sure if its the right fit for me yet based on my needs but from my experience so far I have nothing but great things to say.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

We have been using this app for quite some time now and have been very pleased with its capabilities. Recently we came across an issue but Sterling from SecoMapp was so helpful in getting the issue resolved and also did so quickly. This app is also works better for in store pickup than the regular shopify one and we would definitely recommend.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2022

I have been using the Store Pickup & Delivery Date app as long as I have had my Shopify store. The app works great and customer service is always responsive and helpful. I recommend it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

great app, does what it advertises and has great support! Switched to this app from another store pick up app and this is MILES better. Easier to set up, better UX and great support

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 24, 2020

We were able to work with a member of the development team to resolve the minor issue we were having with the color coding for the calendar function. The team was respectful, helpful and very timely in their resolve. The attended to our issue with a sense of understanding and great importance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2020

Outstanding Customer Service from the developers! We had some minor technical difficulties starting up with an app in our drawer cart, but all resolved quickly. There is one significant drawback to all Shopify Pickup Apps, including this one. In your Settings/Shipping, you will need to create a Store Pickup, and it will become visible to Shipping checkout guests. With that mind, you may experience some delivery orders arriving as store pickup and missout collecting the shipping fee that you may charge on your orders! Trust me, people are blind and will do anything to skip the delivery fee. With all that, the app is working great, functionality and customization are also at an excellent level.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

Après avoir essaye plusieurs applications celle-ci est parfaite et le support a été très réactif pour m'aider à résoudre de réglage je recommande.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2019

Very helpful app feature and support us to fix our difficulties issue. And they are very kind to communication and following up my problem. Thanks!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

I use this app for the store pickup option and it is perfect! Customer service is also second to none, try this app, you won't be disappointed!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

They fixed the map API issue quickly and this app has certainly the best customer experience. I tried others that were too confusing for the customers. The support we receive from them is outstanding and they are very good coders. You can tell that the quality is good. If they keep their promise, I will use their app with other clients.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Love the support, they are kind and fast with my store issue and solved it for me app is very solid and super recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

***UPDATE - Aug 7 @ 6:55am EST *** THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!! I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it. *** ORIGINAL*** The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running. To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes. PS..... Thanks Peter for fixing my issue. :-)

Store

i-Bead

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 17, 2019

Store Pickup works well and support has been very responsive when needed. If you need to have a store pickup option, this is the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! :D We have good news for our beloved customers: We've just launched our new feature "Shopify Location" - Where inventory from your Store Location now can sync with your specific Shopify Location!