Bird Pickup Delivery Date
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El servicio de soporte es muy bueno. Responden al momento y siempre ayudan de forma eficaz. De momento esta siendo mucho mas servible, utilizable y útil que Zapiet.
Great and fast support. Very well written and clean app. Update: After some time now we must update our review. This app really was a quality of life change for us. everything seems to run smooth as of now. the integration in shopify is so much better than the app we have used before. The customer support is fast and friendly. best of all, not every issue we had while setting up the app was answered with "give us access to your store". They really sovled all our problems by explaining and troubleshooting via chat. Setting up the app took us some time and some trial and error but coming from another app this was totally expected. all in all great app and worth every penny. Thank you.
Bird Pickup & Delivery is highly customizable & works well - Support is FANTASTIC - Thank You So Much!
The app and the demo shop looks nice, but now I installed it and it only shows me a white screen without any functions..
Thank you for your feedback Dominik. We identified an issue affecting the initial setup experience and deployed a fix the same day your review was submitted. Following your review, our team contacted you by email and call and offered personalised assistance to help complete the setup and verify the fix. While we were unable to proceed further, the issue has since been resolved. Should you wish to try the app again, we'd be happy to help with setup and answer any questions. Regards Atinder Singh | Founder BirdChime
Very efficient and professonal to solve problem for customer! Highly recommended!!
I rarely leave negative reviews, but after months of using this app, I feel it's important to share my experience for other small business owners. I purchased this app hoping it would reduce manual work and make order management easier. Unfortunately, it has had the opposite effect. (Not a lie) Every single time I open my website for a launch, I run into critical issues. Order details in the dashboard appear incorrectly or inconsistently, and the maximum order limit frequently fails to work, allowing customers to place more orders than my business can realistically fulfil. As a small business, these problems have a real impact. Every time an issue occurs, I have to close my website, spend hours investigating the problem, respond to worried customers, and manually fix orders instead of focusing on and running my business. Support has always told me that the issue has been fixed, but in my experience it either returns during the next launch or a new problem appears instead. I've lost count of how many times this cycle has repeated. The most disappointing part is that I invested in this app to save time and reduce stress. Instead, it has created more work, more customer service, and more uncertainty. If you're considering this app because you want to automate your operations and make your business easier to manage, I would strongly advise thinking twice. Reliability is essential for order management, and unfortunately, that has not been my experience. I genuinely wanted this app to work, but it has ended up costing me far more time and effort than it has ever saved. ---------------------------------------------------------------_ Thank you for your response. I'd like to clarify a couple of points for accuracy. While your team usually replied to my support requests quickly, the actual resolution of critical issues often took half a day or longer. For a small business running limited preorder launches, that meant closing my website, manually managing orders, and spending significant time on customer service. I would also like to clarify that we never had a 1-on-1 call to discuss my experience, despite your response stating otherwise. All of our communication took place through support messages. My review is based solely on my experience using the app. The recurring issues with order limits and order details repeatedly disrupted my launches, even after I was told they had been fixed. Regardless of whether the cause was Bird, Shopify, or the integration between the two, the impact on my business was the same. I genuinely wanted the app to succeed because its features matched my business needs. Unfortunately, the repeated operational issues meant it created more work rather than reducing it, which is why I cannot recommend it to other small businesses that rely on reliable preorder management. added - Friday 13th June 2026
Hi, thank you for taking the time to share your experience. I'm sorry to hear that Bird did not meet your expectations. We understand how frustrating it can be when operational issues create extra work or uncertainty. Throughout your time with the app, our team investigated and responded to every concern you raised, and I also personally reached out to discuss your experience over a 1-on-1 call. While some of the situations involved the complexities of Shopify's checkout and order processing systems, we recognise that merchants ultimately judge us by the outcome, not the technical details. We take that responsibility seriously and continue to improve the product based on merchant feedback. Bird has helped thousands of Shopify merchants manage pickup, delivery, and order scheduling over the years, and we remain committed to providing reliable tools and responsive support. We appreciate the time you spent using the app and wish you and your business continued success. Regards, Atinder Singh Founder, BirdChime --------------- Update 13th June 2026 ------------- For accuracy: I did reach out and sent a calendar link to set up a one-on-one call to work through this directly to your email and that invitation still stands. I genuinely believe we could have found a workable solution together if given the opportunity. On the substance: you're right that the order limit didn't hold the way you needed it to, and that a quick reply isn't the same as a quick fix. That's on us, not you, which is why we already refunded your subscription in full 4 days back. I'm sorry we added work to your launches instead of taking it off your plate, and I still wish you and the bakery well.
The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.
Thank you for your review and for sharing your experience! You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise. We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in. Thank you for choosing Bird, and we're always here if you need anything in the future. Regards, Atinder Singh Founder, BirdChime
Sun is great!
Thank you for the review! We're glad to hear Sun was able to help. I'll make sure your kind words are shared with them—it will absolutely make their day. We appreciate your support and thank you for choosing Bird! Regards, Atinder Singh Founder, BirdChime
Absolutely brilliant and the customer service is great! I had an issue and Lokesh was so helpful with resolving it very quickly
Thank you so much for the wonderful review! We're delighted to hear that you're enjoying the app and that Lokesh was able to help resolve your issue quickly. I'll be sure to share your feedback with him—recognition like this means a lot to our team. We truly appreciate your support and thank you for choosing Bird. We're always here if you need any assistance in the future. Regards, Atinder Singh Founder, BirdChime
This is a great app with super helpful support!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that our support team has been helpful. Providing reliable tools and responsive support is what we strive for every day. We truly appreciate your support and thank you for choosing Bird. If there's ever anything we can help with, we're just a message away. Regards, Atinder Singh Founder, BirdChime
Excellent support from Lokesh at Bird Pickup Delivery Date app. I had an issue with the date picker styling on my Shopify store and he fixed it very quickly and efficiently. Really appreciate the prompt and helpful service. Much appreciated Had a small issue with delivery options in my Shopify checkout, Swagnik helped me sort it out very quickly. I would highly recommend Bird Pickup Delivery App support excellent service again thank you
Easy to use app, access to help whenever you need it and always excellent customer service
Thank you for the wonderful review! We're delighted to hear that you find the app easy to use and that you've had a great experience with our support team. Providing excellent customer service and being available when merchants need help are both incredibly important to us. We truly appreciate your support and look forward to continuing to serve your business. Regards, Atinder Singh Founder, BirdChime
You guys are awesome! You patiently helped me get to the root cause of the issue and we got it solved very quickly. Thank you!!! CJ
Thank you so much for the kind words, CJ! I'm glad our team was able to help identify the root cause and get everything resolved quickly. We know how important it is to get issues sorted out fast, and we're always happy to dig in and help when needed. We truly appreciate your support and thank you for choosing Bird! Regards, Atinder Singh Founder, BirdChime
So far I have only used this app for my customers to schedule their deliveries, but I like it and it is easy for them to use, too. I have reached out to customer support a couple of times and they are very responsive, always fix the problem, and even explain why the issue is happening. I really appreciate that!
Thank you so much for the kind review! We're happy to hear that both you and your customers are finding the delivery scheduling experience easy to use. Making the scheduling process simple and reliable is one of our main goals. We also appreciate your kind words about our support team. We believe that solving issues is important, but helping merchants understand why something happened is equally valuable. Thank you for trusting Bird with your store. If you ever need assistance or have suggestions for improvements, we're always here to help. Regards, Atinder Singh Founder, BirdChime
Excellent service client!
Thank you so much for your kind review! 😊 We’re delighted to hear that you had an excellent experience with our service. Providing reliable support and a smooth experience for our merchants is always our goal. If you ever need any assistance or have questions in the future, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀
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