All reviews

Rating Breakdown

  • 5
    98% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Dec. 4, 2022

This app was the only pickup and delivery app that provided me with the options I needed. The customer support was outstanding, instant and helped me with my really difficult needs! The helped to get my store up and running and understood the urgency.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

The customer service is AMAZING! Just started using this app. I needed a bit to customizations for my business and they helped instantly! You will not be disappointed

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Sehr gute App, intuitiv einzurichten und trotzdem vielfältige Einstellung wie z.B. die Überschreibung des Datumpickers für bestimmte Produkte. Sehr guter, schneller und freundlicher Support! Danke für die gute Arbeit!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 24, 2022

Nice and esay ! I am trying out the App before subscribing to a more complete plan. I had a bug with the installation and Atinder solved it immediately after a chat. Support more than approved . Thanks a lot!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Intuitive & easy to configure. The couple of hiccups we hit were easily solved thanks to Birdchime's super-helpful tech advisor. Kudos for the great work guys!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Really easy to use and great app. Customer service fast and competent. I recommend the program to everyone who needs this kind of functionality.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Excellent app and service. The best CS I have ever met. They provide very nice service even in free trial period.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I am new to this app but so far it is the easiest one I've tried. I'm setting up pre-orders for shipping by date with eventual local delivery, so I have multiple blocked dates and the mechanics are pretty point and click for those (other apps were tedious and clunky). I was able to set everything up myself but felt really supported by the automatic personal customer service rep Atinder who showed up, showed me I'd successfully done it, and was kind, very knowledgeable and got all my questions answered. This is one of the best CS experiences I've had in a long time. I will come back and let you all know how it goes when it's in action...so far I feel very secure and also like this team is going to be very responsive if I want to give feedback on making sure it's the best one.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

I used this app as an integration on my shopify website, I am selling baked good online and needed some control over how many orders I can take in one day and this app was absolutely perfect for this. Not only that but the online support is second to none! could not recommend high enough.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Die App erfüllt genau das was sie soll. Je nach Theme kann es zu vereinzelten Problemen kommen. Dafür gibt es aber einen Top Support in der App der jedem zur Seite steht!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Very Good app, with a lot of customizations. Customer service is on point and always making the app better with great updates .

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Great and fast assistance. The app is super easy and perfect for my website. Better than i expected.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

I have tried several pickup scheduler apps before I got to this one. The app works well for the most part and support was incredibly helpful with getting it set up. I was impressed with the customer service. There were some glitches along the way but they were workable. I also LOVE the feature of connecting to your Google calendar. This makes it SO easy to keep track of pickups! By far the best pickup app out there!

Using app

29 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 18, 2022

This is such a useful app! I use it for pre-orders of specialty cakes, being able to set lead times and also cap orders is just amazing. I'm saving so many hours of work a week by using this app, I did everything manually before; emailing back and forth with customers and this streamlines everything perfectly. There have been a few glitches along the way, but support has been quick, polite, and delightful to work with and they're always able to solve whatever problems we're having. Can't recommend this app enough!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

The team managed to fulfilled my request on hand when I'm using this app, thank you so much! With the filter app, now I can sort my order in one go!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I really recommend this app. It's easy to use but mainly the team goes above and beyond to make it work for what you want. The best help support there is.

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Brilliant app and such helpful service! They make changes on the go based on your comments. So easy to work with, really. Makes me want to download more and more stuff done by the team

Store

Doof

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Atendimento do suporte excelente! Muito gentil e paciente, pronto pra ajudar! App fácil de usar e com bastantes funções gratuitas.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

This app is incredibly simple yet highly effective! It clears customer objections and sets accurate expectations for delivery times before customers proceed to checkout. The support is top-notch—quick responses and, like the app itself, it simply gets the job done. Scenario: The team assisted me in customizing the date and time picker to perfectly match my website's branding. Despite my pushy requests, they didn't hesitate to offer creative workarounds to achieve my goals—a true hallmark of a great team. Look no further and don't waste time second-guessing yourself—try this app. Not only is it budget-friendly, but honestly, there's no better option out there anyway. A huge thanks to the BirdChime team; I wish you all the best. Great job! Happy customer, 100/100!

Using app

Over 1 year

Total reviews

2

Average rating

5.0