All reviews

Rating Breakdown

  • 5
    98% (416 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

very helpful!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

so helpful! have help me change everything I have needed

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Great app with great customer service and support, especially from Mahima, she is patient and super helpful with all our enquiries and requests!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

The support team is second to none. Always fast to respond and quick to find solutions. Plus their app is really easy to use and integrates really well with out shop. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Mahima and Atlnder were awesome they corrected everything i needed

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I am very impressed with this app, and even more so with the customer support. I was able to get this up and running fairly instantly. Customer support helped me customize this to work exactly as I needed - to only show on certain products, enabling shipping on certain products and local delivery on others. They were available in real time, any time I needed assistance. It is a pleasure to work with them!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Better than its competitors. I tried a few others.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Me encanta esta App. El equipo técnico contesta muy rápido y dan solución efectiva a cualquier problema.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

The support team is worth the app alone! They are amazing and helped me with all of my questions/concerns in a timely manner.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

The team has been wonderful helping me set up my local delivery option. The app itself is very easy, the set up hsa just been a bit confusing to me as a new business owner who is going fully Shopify.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Amazing customer service and this app has worked perfectly for us. It made choosing how something can ship very simple for our customers. Everytime I needed help the team was available instantly for a live chat and would even knock out the connections I could not figure out myself.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Highly recommend! Customer service is top-notch very responsive and helpful with the problems I faced!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

I faced some configuration issues after activating the app, and the BirdChime Team was incredibly helpful in resolving them. Vikash responded promptly and swiftly addressed the site issues. Exceptional customer service!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

This app solve exactly the problem we face with Shopify not beign able to provide a pickup date and time. And the support is above and beyond ! Niraj and Vikash are amazing. They took time to set up specific customizations and coding for our store that needs to translate notification email both in English and French. Bird Pickup is fantastic if you want to make sure your customers select a specific date and time for their pickup at your store. This way you can perfectly plan their order letting them know when it's ready. You're even able to customize the calendar and the emails notification with your Brand colors. Would recommand to anyone !

Store

Bundle

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 9, 2024

The support team behind the Bird Pickup Delivery Shopify app deserves high praise for their exceptional service. Their responsiveness is truly impressive, addressing any inquiries or concerns with speed and efficiency. I've experienced a level of customer support that goes above and beyond, with the team demonstrating a genuine commitment to helping users navigate and maximize the app's features. Their knowledge and expertise are evident in the thorough and insightful responses they provide. This level of support not only instills confidence in the app but also creates a positive and reassuring experience for users. The Bird Pickup Delivery support team sets a benchmark for excellence, making them a standout aspect of the overall app experience.

Store

Reddy's

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Niraj a était super réactif, il m'a depanner et aider avec une rapidité et une efficacité remarquable ! je recomande

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing app with incredible support. We deliver to different postcode on different days and it does exactly that! Looks great too :) Now our website is live.. I needed help to find how out how to display my orders for specific days. I recieved a reply within minutes with super friendly service :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I love this app. The possibilities are perfect with my store. And the support is AMAZING. Quick and clear reply and they're willing to help you with any questions

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great customer service! Very clean and easy to use design.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Their support session is too fast. This app is really very helpful. Highly Recommended everyone.

Using app

About 1 hour

Total reviews

2

Average rating

5.0