All reviews

Rating Breakdown

  • 5
    98% (360 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2023

Amazing customer service so far! Really appreciate how much the team went out of their way to answer the questions and help to make sure the app runs smoothly on my website

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

So far this has been a great app and great support team. We use this app just for customers to select a requested order ship date. So far no issues. The support team responds almost instantly via chat within the app. They even added a new feature at my request with live changes made within 48 hrs that helped our internal processes significantly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Fast, reliable, friendly support even for the free subscription! In 30 min I had the solution customised for my shop! WOW. ♡♡♡

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 17, 2023

We have loved using this app! Not only is it great to use but they are able to help me with all of my questions! They are very involved and want to help you succeed! Would highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great app, does exactly what you need to store pickup and delivery date. Really fast and helpfully support. Thanks a million. You’re awesome! :)

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Amazing turn around time with help. I love how understanding they are. Im amazed how helpful they are. Great work

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Highly recommended. App is well written, easy to setup, options are self-explanatory and the best part is that support is very quick and really understands whatever problem you have. I tried at least 5 apps to do the same thing and this is the easiest to setup and the most stable. Kudos to the team and keep up the good work.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I am not tech-savvy and this app's customer service really made my experience hassle-free! There is a team available online that you can conveniently chat. I requested so many changes and ask so many questions and it was solved in less than 10 minutes! Thank you so much! I've never had an app with extra support like this! Special shoutout to their team member Atinder for helping me out! Absolutely amazing!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Highly appreciated team. I would like to share my experience with this application and the support team as well. Seriously in my career, I didn't see fast and reliable support like this. I searched almost 50+ applications for my store but this application did what I want and BirdChime team did all setups according to my requirement within a very short time. Big love for the creator of this application. Thank you :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

This app is great for our needs at my bakery! Very quick to answer any questions I may have and makes it very user friendly for both myself and my customers! I wish I had found this app sooner!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

So far so good! Immediate assistance with customisation - all very easy. Very refreshing when you're stressing out over how to make things work haha. Thanks so much.

Store

Porvu

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

This app is fantastic. Very simple to use, and simple for our customers. Love that I can set separate cutoff dates for different days. Support is very very quick and so helpful. I would recommend this app to anyone with an online business

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 4, 2022

This app was the only pickup and delivery app that provided me with the options I needed. The customer support was outstanding, instant and helped me with my really difficult needs! The helped to get my store up and running and understood the urgency.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

The customer service is AMAZING! Just started using this app. I needed a bit to customizations for my business and they helped instantly! You will not be disappointed

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Sehr gute App, intuitiv einzurichten und trotzdem vielfältige Einstellung wie z.B. die Überschreibung des Datumpickers für bestimmte Produkte. Sehr guter, schneller und freundlicher Support! Danke für die gute Arbeit!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 24, 2022

Nice and esay ! I am trying out the App before subscribing to a more complete plan. I had a bug with the installation and Atinder solved it immediately after a chat. Support more than approved . Thanks a lot!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Intuitive & easy to configure. The couple of hiccups we hit were easily solved thanks to Birdchime's super-helpful tech advisor. Kudos for the great work guys!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Really easy to use and great app. Customer service fast and competent. I recommend the program to everyone who needs this kind of functionality.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Excellent app and service. The best CS I have ever met. They provide very nice service even in free trial period.

Using app

12 days

Total reviews

4

Average rating

5.0