All reviews

Rating Breakdown

  • 5
    98% (438 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (428)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2023

This app is brilliant!!! Not only have I been able to customise my shop for set delivery dates, the staff have gone above and beyond to help me with getting it set up and also answering questions to help me. The best customer service received by any app by FAR! They respond straight away, thank you so much for all your help!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Great combination of flexible settings and user friendly backend. If you have issues setting up, plugin support is quick, friendly and competent. Very happy :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The team went above and beyond to help me set this up. Really appreciate the help and customer service. Would highly recommend this app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazingly super helpful customer service that is quick and responsive and most importantly HELPFUL! Love the app. Great app that helps to provide business solutions

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Excelente servicio!!! responden de inmediato. Muy recomendables.

Using app

29 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

It is easy to set up and they have very efficient human assistance to help get running

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Helpful customer service, thank you!

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I manage a shop on shopify and use the bird application to manage our delivery, the application is very functional and easy to use, and the staff is very efficient in answering and solving problems, thank you guys

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Very helpful staff and very adaptable and user friendly app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Incredibly flexible app. I was able to set up some pretty complex rules in less than 30 minutes. However, the support is even MORE amazing. The Bird Pickup Delivery team went above and beyond and supported me with some technical Shopify issues, unrelated to their app. By far the best service I've experienced from any software company. These guys are amazing, I'd highly recommend them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I can't thank this team enough for not only making such a helpful app for a small business, but also for stellar support in configuring everything!

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

AMAZING!!! This app does exactly what I need it to do. Also, the support was so forward thinking by making suggestions before I could even ask! That's, the way I need support for my business! Thank you to this small but Mighty Team!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Very good software and a team there to help us if needed. I recommend !

Using app

About 7 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 20, 2023

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Atinder was so kind and amazing and honestly we couldnt've done it without him. So helpful and we're really thankful. Keep up the good work!! :))

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Only just setting up this app after deciding to go with it due to it's affordability and functions seeming better suited for our business over other more expensive apps. So far the experience has been great, the set up is straight forward and even if at some points it's not for a non-developer like myself doing the website no my own, the support team has been outstanding! They reply quickly and provide with links to additional step-by-step, but when I still messed something up with the code, they were able to help me fix it super quick. Really impressed and hoping it will be smooth use from here on out.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Great and fast customer service! Vikash was able to quickly addressed my concern about the app and helped me edit the checkout page.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Excellent support and assistance getting everything customized. Very helpful chat feature and support

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Very helpful service helping us to split orders by regions. Supports team are really responsive and helpful answering all inquiries we want.

Using app

5 days

Total reviews

4

Average rating

5.0