All reviews

Rating Breakdown

  • 5
    98% (427 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (418)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

Super Support und perferkt für Leihartikel

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 20, 2025

Working with Swagnik, to fix app problems has made a great impact on the functions of the business to facilitate and make more friendly use for customers using radius based on the app.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

The app has become a reliable part of our daily workflow. It’s easy to use, works exactly as needed, and their support team is incredibly responsive whenever we have a question.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

nice app. good support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Very handy! Works well, straightforward and super simple. Anytime I was struggling with figuring set-up it was often because I was thinking far too complex, and the solution ended up being simple! I also appreciate the live support, and access to all the helpful tools & videos- they are super easy to follow and beginner friendly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

I really appreciate the effort and support from the tech team. You’ve been very responsive, understanding our needs clearly, and working hard to provide solutions. It’s great to work with such a professional and dedicated team thank you for making the process smooth and pleasant.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Anmol was knowledgeable and very quick in understanding the questions and his solutions. Brilliant and thank you.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Great app and customer support has been first class always on hand to help

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Outstanding customer service! He quickly understood my issue, explained everything clearly. Truly made a difference. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

excellent customer service! They were able to fix my issues quickly so I could get my store live!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Thank you Lokesh for support every setup :)

Store

My Store

Using app

About 9 hours

5 / 5 Share

Aug. 1, 2025

We had a very unique request as a florist needing to customize the Pickup/Delivery App for our website, and the support team went above and beyond! From updating our header with the zip code checker to considering feature requests specific to our shop, they were responsive, helpful, and truly collaborative. It's rare to find tech support that really gets small business needs — we felt heard every step of the way!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

We needed an app where customers can schedule their pick up date and time (Even on the same day as soon as 15minutes) after their order. This app is great for pick up and also delivery. The customer support is highly responsive and helps with the app customizations we need. We are using the paid version and will continue as the customer support greatly helps us

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Great app and even better service! Our business has various restrictions due to alcohol sales, and because we are a small, scrappy team, we've needed a little more hands on support. The team responds quickly and is extremely helpful. We are thankful for the support, and definitely recommend this app.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

The team is very responsive and helpful with all questions!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations. But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed. This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems. A+ product. A++ support. Couldn’t ask for a better experience. September 16, 2025 Update: The support these guys provide is not a one-off. They continue to amazing me on how quickly they respond to a chat message, jump in to address a problem and fix the problem. Seriously other apps should learn from these folks. We have run into issues (sometimes created by us), and they ALWAYS are there to help resolve problems. Thanks Anmol for your most recent help. You're amazing!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Amazing support, keep it up!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

I was so thankful for Bird's quick response when customers were able to select in store pick up for orders that needed to be shipped. They were able to resolve it quickly and we were back up and running properly within an hour.

Using app

About 1 year

Total reviews

3

Average rating

5.0