All reviews

Rating Breakdown

  • 5
    93% (105 ratings)
  • 4
    5% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2020

Love being able to see what our customers are putting into their carts and when! This app is SO very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

This app has been really helpful because it gives you a really good idea of how many people are adding to cart and it goes beyond “cart abandonment” HELPFUL! I check this app at least 10 times a day! Also the daily reports are helpful. Thanks for a great app :)

Store

Paneni

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 28, 2020

At HijabPlanet.com, this little app is so nifty and smart! This is the perfect app for me to monitor my customer's behavior. Totally valued for money, and highly recommended

Using app

5 months

Total reviews

12

Average rating

5.0

4 / 5 Share

March 18, 2020

Love the app, very simple and useful. Unfortunately I asked several times for a couple of extra options and they never came. So, I moved on.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2020

Does exactly what it says it will. This is the only app that I'm aware of that can track user engagement within the checkout area. Other apps I've tried were 1. extremely expensive and 2. stopped tracking after customer added to cart. Its a little glitchy but hit refresh a couple times and it ends up displaying properly.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 5, 2020

Indeed a very helpful and user friendly app.. it helps me tremendously to understand the behavior of customers, which in turn helps me be proactive in taking decisions

Store

Vvegano

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

March 5, 2020

Super helpful to see what people are adding to their carts and how far along in the process they get. A truly insightful app!

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Love this APP. Simple and does exactly what I want it to. It allows you to view what is/has happened in your store. Not just abandoned checkouts where people have to leave their email but anyone who has simply added an item to their cart and how far through the buying process they made it. It also sends a daily report which is great. Easy setup. Goes to work straight away. And a very fair price tag. A+++

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

I love store view. I can see when someone has added an item to their cart. I can see what item it is. I can see when they have created an account (I have it set that an account is required to purchase) at that point you can see the customers name and email. I can then send them an email with a discount code if i choose to, to complete the sale. Shopify gives some analytics and lets you know if they abandoned their shopping cart but this gives more detail and shows their movement through the store alot better. On shopify you can't see everyones movement all in one spot. Worth the $5 a month!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Great app! If I could see the IP from a customer or at least the country it would be even better.....

Using app

About 1 month

Total reviews

7

Average rating

3.3

5 / 5 Share

Nov. 18, 2019

I love this app, I like the fact that I can see whats going on in my store, shows me what customers like the most

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

I was skeptical at first to whether this app would help me. I love the analytics part as it helps me make decisions on how to keep customers on my site. I am happy so far.

Using app

11 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

Does exactly what it says it does - well! Simple and intuitive, exactly what we were after. Support is also very good!

Using app

8 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

This app is not working, The app randomly "adding" products to the list. A waste of time! Check your "Shopping Behavior Analysis" from Google Analytics if you want to see real stats.

Using app

About 7 hours

Total reviews

4

Average rating

2.3

5 / 5 Share

Oct. 17, 2019

Really good app, useful to see the customer journey to purchase completion or drop off. Has made us realise our store strengths and weaknesses.

Using app

12 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Oct. 17, 2019

I run a natural soap company earthangelsoaps.com the app does exactly what it says it does. I like the email reporting, I like how the customer interactions are colored and show exactly where the transaction ended (or went through). One of the best apps I use. A+

Using app

3 months

Total reviews

9

Average rating

3.9

5 / 5 Share

Oct. 16, 2019

+++++++++++++++++++++++ ---------------------------------- very useful with low price ----------------------------------- +++++++++++++++++++++++

Store

Esoumit

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

The app is very easy to use and very informative. I recommend it to everyone. I would like to see the app make locations available, as well as some additional data about cart activity.

Store

ELKEL

Using app

27 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 16, 2019

A great way to see customer activity. Helps you understand what customers are doing and where you may have website gaps. Definitely useful.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 16, 2019

This app is important to any store owner interested to see where there might be issues during the conversion funnel. It lets you see where your shoppers are leaving the store. With this insight we were able to identify an issue at checkout and since we have implemented a fix we now have a drop off rate of 10-20% opposed to 70% before this app was installed. A lot of people think this app is useful because it shows what items are being added to the cart, they are missing the big picture if they think this is what this app is about.

Using app

2 months

Total reviews

6

Average rating

3.7