Rating

4.8

feedback

194

Reviews

chart

#134

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    40%
  • Less than a year
    38%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the app's ease of use and effectiveness in helping them manage their store locations. The support team, especially individuals like Duke and Daniel, received high praise for their responsiveness and problem-solving skills. Users appreciated the quick responses to their inquiries and the efficient resolution of any issues they encountered. However, there were a few negative reviews that mentioned slow response times and difficulties with the app's functionality, particularly related to the Google Maps API integration and pricing concerns.

Highlights

Excellent customer service and quick support
Ease of use and effectiveness
Responsive and efficient support team
Issues with Google Maps API integration and pricing concerns
Mixed feedback on response times and app functionality

Rating Breakdown

  • 5
    93% (181 ratings)
  • 4
    4% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (184)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 8, 2026

Amazing app and excellent customer service. Would reccomend 100%

Store

Arcadia

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you so much for your amazing review! 🙏 We’re truly happy to hear that you’re enjoying the app and had a great experience with our customer service. Your kind words mean a lot to our team. If you ever need any help or have suggestions, please don’t hesitate to reach out. Best regards, Duke | Storeify Team

5 / 5 Share

Dec. 29, 2025

facile pour nos 60 magasin a utiliser

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team

1 / 5 Share

Dec. 19, 2025

I have contacted customer service multiple times but have not received any meaningful assistance. Instead of addressing my question, they simply repeated the same response. I also never received a follow-up when I asked additional questions.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We would appreciate it if you could reconsider this situation. Your most recent email was on December 11th, and we responded to you within just two minutes. We are not sure if any issues prevented you from receiving the email, but we just sent you a email to demonstrate our prompt response. Alternatively, you can view the following screenshot to see how prompt our support is: https://monosnap.ai/file/aGFUyHI8bMkzN8HJp1yAD4j7lGj5WR This was just an accident, and I hope you can be understanding and forgiving. Regards, Storeify Team

5 / 5 Share

Dec. 17, 2025

The team were extremely helpful. I had accidently deleted all store listings on my store locator. The team helped to restore all my listings. This was going to take me hours re entering my customer locations. rangings and contact details. Thank you so much.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team

5 / 5 Share

Dec. 10, 2025

Very Professional team. Great support.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team

All reviews

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