S: Store Locator
Store Locator ‑ Dealer Locator app for Shopify stores
Rating
4.9
feedback
191
chart
#129
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Sept. 16, 2025
I like the design of the app. However, the support is really poor. I have been a pro client of this app for 5 years. The app was working in the first 4 years. Then, out of blue, the store locator collapsed. i recently reported the issue to the tech support. the support restored the locator page, but skewed the header of my site while the locator is not showing the relevent stores after entering zip code, and the locator is exceedingly slow-the turning circle on the map keeps turning non stop and refused to show the relevent result. when i reached out to them, they replied without addressing the issue of skewing the header of my site, and in terms of the locator, they said "you added this section to the Store locator page, it caused a conflict with our app". First, this section had been working on my locator page and the locator was working fine for at least 3 years. Second, after removing this section that has been the locator is still not working. the header of my site is still compressed and visitors can see only half of the logo and can't log in. The attitude of their tech support is to blame users instead of solving problems. An app is only valuable if it works. I give this app a 1 star because i do think its design and intended function is promising. the missing stars are for the sudden stop of working of the app, the poor tech support, and the still dysfunction of the app on my site.
Hi Patrick, I hope you’re doing well! Thank you again for your patience while we’ve been assisting you. We truly appreciate the opportunity to resolve the issues you experienced. We care deeply about your experience, and your satisfaction is our priority. If there’s anything at all still not working the way you need, please let me know right away. I’m here to help until you’re 100% satisfied. Thank you again for your time and trust. Warm regards, Duke | Storeify Support Team
May 1, 2024
App doesn't work. Said there was a problem on the Shopify side and couldn't get it to work then I went over to the store side to see if it was still displaying and it said there was an error displaying the map. This used to be a good app a few months ago. Buggy now.
Hi, We are very sorry for the problem that occurred with the application! But it's a shame you didn't contact us for help. Shopify's support team can only answer you in general terms, they can't understand the application as well as we do. You just uninstalled the app, we can still restore the database for you. Please give us the opportunity to help you. I know this response might be a bit late because it took Shopify about 2 days to approve this review. We just now saw your review. Hope you sympathize. Please contact us directly via email: [email protected] Kind regards, Storeify Team
Oct. 22, 2021
A store locator that offers a free plan with only one store... seems quite misleading. Don't download this, find an alternative.
Hi, We are very sorry that our app has made you unhappy. We are very sad that you left a 1* review for our app. We understand your frustration, but we also ask that you reconsider this case. Many other store locator apps have similar free plans and only allow 1 location. Moreover, we describe each plan very clearly, you already know that before you install it. Your review can have a very negative impact on our application, we really appreciate your help in this case. We hope you have a fair rating between our app and others. Kind regards,