S: Store Locator
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The support team is very helpful.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Works great and super helpful customer support!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Great ! Duke helped me on a payment issue with efficiency, within 24hours ! Thank you so much : ) L.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
I like the design of the app. However, the support is really poor. I have been a pro client of this app for 5 years. The app was working in the first 4 years. Then, out of blue, the store locator collapsed. i recently reported the issue to the tech support. the support restored the locator page, but skewed the header of my site while the locator is not showing the relevent stores after entering zip code, and the locator is exceedingly slow-the turning circle on the map keeps turning non stop and refused to show the relevent result. when i reached out to them, they replied without addressing the issue of skewing the header of my site, and in terms of the locator, they said "you added this section to the Store locator page, it caused a conflict with our app". First, this section had been working on my locator page and the locator was working fine for at least 3 years. Second, after removing this section that has been the locator is still not working. the header of my site is still compressed and visitors can see only half of the logo and can't log in. The attitude of their tech support is to blame users instead of solving problems. An app is only valuable if it works. I give this app a 1 star because i do think its design and intended function is promising. the missing stars are for the sudden stop of working of the app, the poor tech support, and the still dysfunction of the app on my site.
Hi Patrick, I hope you’re doing well! Thank you again for your patience while we’ve been assisting you. We truly appreciate the opportunity to resolve the issues you experienced. We care deeply about your experience, and your satisfaction is our priority. If there’s anything at all still not working the way you need, please let me know right away. I’m here to help until you’re 100% satisfied. Thank you again for your time and trust. Warm regards, Duke | Storeify Support Team
Easy to install and set up, and when questions arise, you often get a helpful answer within 10 minutes.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Amazing and fast support!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Great customer support, thank you Duke! I use this app on multiple of the Shopify stores I manage.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Duke | Storeify Team
Wonderful support! Quick response time.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Outstanding customer support.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Mr Duke was very helpful with my case. He investigated thoroughly and tried many ways to find the solution. Happy with his patience and expertise.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Duke | Storeify Team
Support is lighting fast! would give a solid 10/5.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Super quick and very technically sound answers on the query.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Great app. Had an issue with the google api working correctly and customer service was able to quickly solve the problem.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
Very helpful and very quick service. I enjoy using this app as it does what it says it does and not so complicated. When I need support they generally reply quite quickly. thank you.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
The app works exactly like how it is described. The support team was very quick in responding to our customization request
Thank you so much for your kind words and positive review! We’re thrilled to hear the app is working as expected and that our support team could assist you quickly with your customization request. Your feedback means a lot to us! If you ever need further help or have more ideas, we’re always here to support you. Best regards, Storeify Team
EDIT: The developers finally replied and explained it was a holiday in their county - thus the slow response. Everything is fixed and running smoothly now and I explained that their tutorials need to be updated, they said they will consider it. Once I was able to figure out Google Map API -- things are actually better now than they were before. However, I now need to go through 215 locations and check them for errors in the "city" field. Overall - once this is working - I really like this app. ***** Things were going great until my addresses would not update and I could not add new locations. I asked for help and was given -- not very good instructions on how to create a Google API. The instructions were not current and now none of my locations appear whatsoever and support is slow. I was told to add a user - but I do not have that ability with my Shopify account.
Hi, Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
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