All reviews

Rating Breakdown

  • 5
    93% (75 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2024

We have 3k+ retail locations and this app allows our customers to search and find a store easily. We had a hiccup recently (on our end- switching URLs) and the tech support at Storemapper was swift in their remedies and went out of their way to help me reconnect our site. Highly recommend! A+++

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great customer service! If anything is going wrong with how your store locator map is rendering on your site (desktop or mobile), the Storemapper customer service team is lightening quick to help and fix.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Very impressed! Super slick integration with Shopify and easy automation with Google Sheets. Lots of options for customisations too. The team is very helpful, they were happy to jump on a call and help with a new map within a day and came back to our emails within the hour. Thank you!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 11, 2023

We have used Storemapper for several years now with BigCommerce. It always worked as it should, no hiccups. We recently changed website platforms and the customer service in the changeover was incredible. We're very happy to continue with Storemapper on our new website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent customer service. The set up is easy and the team at Storemapper are readily available to help make the map efficient for your business. Very quick service as well. The map looks great on the website and we are happy with this program and the support offered. Pricing is fair as well for the customizable options.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

The app works very well with our website, and is easy to use! We have had very good support if we had any questions, and can only recommend this app

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

The customer support team is very helpful and the product is very simple to use and easy to integrated with Shopify. Highly recommend.

Store

Karbon

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app has worked very well since installation, and the customer support team is top notch! Highly recommend.

Store

Burley

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

We recently ran into some issues with the storemapper app not functioning properly due to an API key error on our end. Philly was quick to respond and extremely helpful, responding to my emails promptly and walking me through how to fix the error.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 13, 2022

I love this app so far. Customer service has been very, very helpful helping me iron out some wrinkles on app functions.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2022

Set up takes some time but it's worth it! The support team is SUPER HELPFUL!! Never had a support team respond so quickly and give helpful suggestions. Thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

We've used the Storemapper app for almost 3 years now and it's been great. Simple to use, easy to update. The support team have been very helpful too. Thanks guys!

Store

WTB

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Does exactly what I needed it to do :) Displays all my locations on the map in an aesthetically pleasing way. Customer support is also amazing! Philly was able to help me out so much with getting everything to look exactly how I wanted it:)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.

Store

EBOOST

Using app

Over 5 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 12, 2021

Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0