All reviews

Rating Breakdown

  • 5
    93% (90 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2020

Iris is AHHHmazing! The customer service is impeccable, and I am talking step by step. I really, really needed handholding to update Google API and geocode and all things scienc-y. It's awesome to see stores pop up on your map, especially when you are small and growing. The ease of app use, and the layout on screen - all delightful. But, the customer service - by far the best. Totally recommend!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

It's Iris here and you made my day with this feedback! Appreciate that so much! Google API set up can be a journey and we try to make it as smooth as possible. Happy to see how our customers are growing and be a part of it! Thanks again and do not hesitate to ping us anytime!

5 / 5 Share

March 9, 2020

The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey, it's Iris here. Thanks a lot for this feedback! This experience is exactly what we're striving to give to our users and we're happy to get such feedback. I shared your review with the team and everyone was very happy and grateful! I told you! Thanks a lot and whenever you need anything you know where to go :)

5 / 5 Share

Feb. 21, 2020

I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!

5 / 5 Share

Feb. 6, 2020

Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for this wonderful review! It's always a pleasure talking to you and working on challenging tasks you bring. Your case wasn't a typical usage of our app and here on Storemapper we really liked the opportunity to be creative and adjust the app to your needs. And we love the result! Come up with more ideas :)

5 / 5 Share

Sept. 16, 2019

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.

Using app

Over 7 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

I like the app for tracking our retail partners. Love that you can customize it! My only feedback would be to make it white label at a lower cost please!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Easy to use app that goes a LONG way towards directing our customers to their respective retail outlets. Thanks, StoreMapper!

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

June 12, 2017

This app is great! We love the bulk upload option– saved us so much time! Just enough of personalization available, but not difficult to use!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2017

Easy to use, nice layout, easy to add new stores and remove others. Have tried other solutions, but we like this one better.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2017

We tried many different store locators for Shopify before we got this one. Great support and very flexible. We are a brick and mortar and an online store which has it's own set of challenges but this tool helped a lot. We have 6 stores and this handles them great.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 1, 2016

Does everything we need. Clean, easy to use and no problems!

Store

Lapcofr

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2016

Great app. Great service. Easy to use

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2016

This is a great app! Easy to use, easy for customers to find your locations, and easy to manage. Great product!!!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2016

We previously used Store Locator for our store, but as we grew, we needed an app that would provide more than 300 location without using geo-locate. StoreMapper is the answer to our problem! Thank you for the app!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2015

This app has been a very useful tool for us and is as simple to use as they come.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2014

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing. 1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important. 2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all. 3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great. Thanks Tyler. Great stuff.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0