StoreRobo Import Export Suite
StoreRobo Shopify Import Export App
Rating
4.0
feedback
20
chart
#431
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
20%
-
Less than a month
60%
-
Less than a year
15%
-
More than a year
0%
Reviews Summary
The reviews for the StoreRobo Import & Export App for Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the app's ease of use, efficient data management, helpful customer service, and time-saving features for bulk product imports and exports. Users appreciate the ability to customize settings and save preferences for fields, as well as the support for various file formats. However, negative themes include issues with pricing transparency, limited product imports due to Shopify restrictions, slow response times from the support team, and some technical issues like the app not exporting Shopify meta fields.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 8, 2025
I needed this app to transfer some collections from an old store to a new one. You have a share plan and you don't need to pay in both stores for same plugin, and support team is excellent. Due to an import error of collections with a lot of products, StoreRobo store assisted and resolved the import error in less than one day. Excellent app and excellent support team.
Feb. 26, 2025
We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.
We're truly sorry for any frustration this caused and appreciate your honest feedback. Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you. We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further. Your feedback is valuable to us, and we appreciate the chance to improve.
Jan. 22, 2025
Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.
Nov. 11, 2024
Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€ Somit leider nicht zu gebrauchen.
We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it. Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.
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