StoreRobo Import Export Suite
StoreRobo Shopify Import Export App
Rating
3.8
feedback
17
chart
#407
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
24%
-
Less than a month
71%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The StoreRobo Import & Export App for Shopify has received mixed reviews from users. Positive feedback includes praise for the app's functionality in transferring collections between stores, exporting and updating product data easily, and efficient customer service. Users have also highlighted the app's time-saving features and its ability to streamline inventory management processes. However, negative reviews mention issues with the pricing model, limited product imports due to Shopify restrictions, slow response times from the support team, and some functionality limitations like not supporting price import/export via CSV.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 8, 2025
Have loved our experience with Store Robo. Great for importing fields that aren't able to be imported with Shopify's standard import feature. Consistently use it to import new products and update existing ones including adding and editing custom metafields. Their support has been very helpful and informative!
April 8, 2025
I needed this app to transfer some collections from an old store to a new one. You have a share plan and you don't need to pay in both stores for same plugin, and support team is excellent. Due to an import error of collections with a lot of products, StoreRobo store assisted and resolved the import error in less than one day. Excellent app and excellent support team.
Feb. 26, 2025
We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.
We're truly sorry for any frustration this caused and appreciate your honest feedback. Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you. We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further. Your feedback is valuable to us, and we appreciate the chance to improve.
Jan. 22, 2025
Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.
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