Rating

3.8

feedback

17

Reviews

chart

#407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    24%
  • Less than a month
    71%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The StoreRobo Import & Export App for Shopify has received mixed reviews from users. Positive feedback includes praise for the app's functionality in transferring collections between stores, exporting and updating product data easily, and efficient customer service. Users have also highlighted the app's time-saving features and its ability to streamline inventory management processes. However, negative reviews mention issues with the pricing model, limited product imports due to Shopify restrictions, slow response times from the support team, and some functionality limitations like not supporting price import/export via CSV.

Highlights

Efficient data transfer and management
Mixed feedback on pricing and limitations
Responsive customer service
Functionalities for bulk data handling
Issues with Shopify restrictions and support response times

Rating Breakdown

  • 5
    88% (15 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2025

Have loved our experience with Store Robo. Great for importing fields that aren't able to be imported with Shopify's standard import feature. Consistently use it to import new products and update existing ones including adding and editing custom metafields. Their support has been very helpful and informative!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

I needed this app to transfer some collections from an old store to a new one. You have a share plan and you don't need to pay in both stores for same plugin, and support team is excellent. Due to an import error of collections with a lot of products, StoreRobo store assisted and resolved the import error in less than one day. Excellent app and excellent support team.

Store

Matmar

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 26, 2025

We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.

Store

Rollei

Using app

28 minutes

Total reviews

5

Average rating

2.8

Developer Reply

We're truly sorry for any frustration this caused and appreciate your honest feedback. Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you. We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further. Your feedback is valuable to us, and we appreciate the chance to improve.

5 / 5 Share

Jan. 22, 2025

Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

works like it should

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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