Rating

3.9

feedback

19

Reviews

chart

#407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    16%
  • Less than a month
    37%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for the StoreRobo Import & Export App for Shopify are mixed, with both positive and negative feedback from users. Positive aspects include ease of use, efficient data management, helpful customer service, and time-saving features. Users appreciate the app for simplifying tasks like exporting and importing product data, managing collections, and streamlining inventory processes. However, negative feedback revolves around pricing issues, limited functionality for certain tasks like importing/exporting prices via CSV, slow response times from customer support, and restrictions imposed by Shopify on the number of products that can be imported.

Highlights

Mixed feedback with positive and negative aspects
Ease of use and efficient data management
Helpful customer service and time-saving features
Pricing issues and limited functionality
Restrictions imposed by Shopify on product imports

Rating Breakdown

  • 5
    68% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    26% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 26, 2025

We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.

Store

Rollei

Using app

--

Total reviews

5

Average rating

2.8

5 / 5 Share

Jan. 22, 2025

Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

works like it should

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 11, 2024

Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€ Somit leider nicht zu gebrauchen.

Using app

23 days

Total reviews

2

Average rating

1.0

Developer Reply

We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it. Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.

5 / 5 Share

Oct. 10, 2024

Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!

Using app

7 days

Total reviews

1

Average rating

5.0

All reviews

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