StoreRobo Import Export
The StoreRobo app has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the development team. Users have highlighted the quick response times, diligent bug fixing, and constant communication as standout features of the app. The developer, WebToffee, has been commended for their responsiveness and dedication, especially in critical situations where quick resolutions were needed. Users have also appreciated the ease of importing tracking information, discount codes, and product data, making it a valuable tool for managing various aspects of their online stores. However, there are a few negative reviews mentioning issues with long import times, limited options for exporting metafields, and delays in support responses, particularly for users in different time zones.
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By a long way the most responsive, diligent and amazing developer we have dealt with on Shopify. Our store processes millions of pounds of orders and as such we have worked with a wide variety of developers on Shopify. None come close to WebToffee, developers of Store Robo! The service they have provided over the past week has been exceptional. Yes there have been a few bugs with the product, but all have been fixed in far less than 24 hours, probably most within 6 hours! Our timescales were critical as a large campaign is rolling out. While many developers would put you in a long queue, WebToffee responded immediately prioritising our issues to an extreme level we would not have expected (but in a perfect world very much hoped for!). They exceeded our expectations in every way and we are so very grateful to their team. The customer service team have been in touch extremely regularly keeping us updated, and the development team have worked unbelievably quickly to solve issues. As a Managing Director, I have learned that you measure the quality of your supplier by how they react when things go wrong. This is the single most important metric, and WebToffee not only beat dozens of other developers on Shopify (including major ones with 100s of employees), they do so by an extraordinary length. Plus the app is awesome :) Whatever your requirements or needs, this is a developer you can have ultimate faith in. Thanks so much!
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to our entire team. We're delighted that StoreRobo was able to support your business during such a critical campaign. We understand how important reliability and quick turnaround are when you're handling high volume orders, so we're especially glad our team could resolve the issues promptly and keep everything moving. We also appreciate your honest feedback about the bugs. Your patience and collaboration helped us address them quickly, and feedback like yours continues to make StoreRobo better for everyone. Thank you once again for your trust and recommendation. We're always here whenever you need us, and we look forward to supporting your continued success.
StoreRobo is exactly what i needed. Simply solution to import tracking into Shopify. Mark and the Support Team are excellent! Worked through a small issue over a weekend with constant communication and had me back up and running quickly. Highly recommend StoreRobo!
Thank you for your wonderful review and recommendation! We're thrilled to hear StoreRobo was exactly what you needed. It's great to know that our support team could quickly resolve the issue and keep you updated. Your feedback means a lot to us. Thank you for choosing StoreRobo, we're always here if you need any assistance!
Amazing service that allows me to quickly import all of my store's discount codes. Perfect for anyone who isn't as technical because the customer service is phenomenal with technical support. Shoutout to Mark for all of his help!
Thank you for your kind review! We're glad StoreRobo made importing your discount codes easy. It's great to hear that Mark and our support team were able to help you throughout the process. We really appreciate your support and are always here if you need us.
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