StoreRobo Import Export
The Shopify App has received mostly positive reviews highlighting its ease of use, helpful support team, and efficient import/export functionalities. Users appreciate the app for its ability to manage products, update inventory, and handle bulk operations smoothly. The support team, particularly Mark, has been praised for their quick responses and assistance in resolving issues. Users also value the app's reliability in keeping stock levels accurate and its competitive pricing. However, some negative reviews mention issues with long import times, pricing confusion, and slow support response from the team in India.
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Thank you for sharing your feedback. We're truly sorry to hear about the experience you had with our product. We can see you've already reached out through our support team, and we're actively investigating this with you (ticket #93544). Our team has been looking into the issue closely and is committed to staying with you until it's fully resolved. We'd love the chance to make this right. Please do respond to our support thread with the details our team requested, and we'll get to the bottom of this as quickly as possible. Your store's data integrity matters to us. Thank you for your patience, and we genuinely appreciate you giving us the opportunity to resolve this.
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