Oliver & Company Montessori Toys review for StoreSEO: AI for SEO & Image
April 20, 2024
Update: He made me fill out the review while I was on onboarding video call before I hung up. Felt rushed at the end and didn’t get all the answers I needed. I want this app & your code off my store. It has messed it up so bad my photos aren’t showing up & when I search my site name everything else shows up except my site. No customer support on chat. So I changed my review to update y’all and hope this gets noticed by suppprt. I want your code out of both my stores! And in your onboarding process they try to make you sign up for the 200 product option so they get their money upfront. I didn’t fall for it cause I have way more products. BTW everyone is named Amit! I had two stores and two onboard people with the same name and different pictures haha Amit is great at the onboarding process. Tremendous help! He worked me into his schedule with no problems. Thanks!
Hello there, I'm sorry to hear about the trouble you've experienced with our StoreSEO app. We take feedback seriously and are committed to resolving any issues you encounter. Our team is ready to investigate the matter thoroughly and provide you with the support you need to ensure your store functions smoothly. Whether it's troubleshooting technical issues or addressing concerns about the app's impact on your store's performance, we're here to help every step of the way. We see you haven't yet responded to our outreach attempting to investigate the issue with your store. We'd really like to help! Regarding the lack of response from our customer support team, we understand your frustration and sincerely apologize for any delay in communication. We are actively working to improve our response times and ensure that every customer query is addressed promptly and efficiently. Please respond to our email or let us know your availability here https://calendly.com/storeware/storeware-custom-meeting it will allow us to look at your website. We're committed to resolving this issue for you. Looking forward to hearing from you Thanks
