Bon Bon Bird Toys review for StoreSEO: AI for SEO & Image
April 20, 2024
If I could leave zero ⭐️ I would. Luckily I haven’t really messed with the app or changed my store or set up the payment plans. This app messed up my other store, my pictures won’t load on website & site doesn’t even show up in search anymore. Leaving a review to get a response from customer support. My store hasn’t even had a visitor today! Don’t install this app! I need help getting whatever code you have in my store that has messed it up! Customer support doesn’t reply in chat when you need help, only onboarding to get your $35 plan they insist you get no matter how many products you have!
Hello there, I'm sorry to hear about the trouble you've experienced with our StoreSEO app. We take feedback seriously and are committed to resolving any issues you encounter. Our team is ready to investigate the matter thoroughly and provide you with the support you need to ensure your store functions smoothly. Whether it's troubleshooting technical issues or addressing concerns about the app's impact on your store's performance, we're here to help every step of the way. We see you haven't yet responded to our outreach attempting to investigate the issue with your store. We'd really like to help! Regarding the lack of response from our customer support team, we understand your frustration and sincerely apologize for any delay in communication. We are actively working to improve our response times and ensure that every customer query is addressed promptly and efficiently. Please respond to our email or let us know your availability here https://calendly.com/storeware/storeware-custom-meeting it will allow us to look at your website. We're committed to resolving this issue for you. Looking forward to hearing from you Thanks
