Black Sheep Company review for Subliminator
Jan. 30, 2024
They took way too long to send my products, the checkout process was confusing, I do't know where one of my orders went, the process was confusing.
Hi there! Thank you for taking the time to provide us with your feedback. We sincerely apologize for any confusion you experienced during your order with us. We aim to maintain transparency about our fulfillment and shipping times, which for your order, were completed within the standard timeframes (your actual order: 5 business days production, 8 business days regular shipping) we promise to our customers. However, we understand that every customer's experience is vital, and we're here to make things right. If you have further questions or need assistance, please reach out to our support team at [email protected], and we'd be happy to clarify any part of the process or assist with any other concerns you may have. PS: We provide express shipping options as well which would increase the speed of delivery substantially.
