1NTIK Boutique review for Subliminator

July 9, 2019

REVIEW(A productive criticism): I heard about Subliminator on YouTube, the reviews were good, and since I'm implementing All over Print into my store, I wanted to try it. I currently use Printful, with 10 to 20 orders a day, switching to another provider needs to be well thought. ✅5/5 QUALITY OF PRODUCT: I have nothing to say about the quality, the shirt is PERFECT, looks as good as the pricier Printful all over shirt. ✅ 5/5 CUSTOMER SERVICE: The owner is present and accessible through Facebook what the heck you can't get better service ✅ 5/5 PACKAGING: not a single chinese word! Packaged professionally, arrived in perfect condition, no complaints. ✅ 4/5 PLATFORM: It's user friendly, not as good as Printful, but I can live with it since it's not something that would impact the customer experience. ❌ 1/5 FULFILLMENT: It took the full 7 days mentioned in the website to fulfill, it even took around 24h for the order to be submitted and the transaction to pass. Compared to Printful that submits the order right away, and fulfills my shirts sometimes even the same day. ❌ 3/5 SHIPPING: I don't have much to say about shipping, I'd like it to be faster, but I understand that's not something you have much control on. I ordered the shirt(as a customer through my store) on June 19th, I received it on July 9th. Which means it'd take my customer 20 days to actually get their item. Conclusion: The company has a lot of potential, it could easily become one of the top providers. The product itself is amazing, but shipping and fulfillment time doesn't justify the price. Will I use Subliminator? With 7 full days to fulfill? No. If that gets fixed, and my customers get their orders faster? DEFINITELY! I hope my review helps both the company and its clients. I will bump it up to 5 stars as soon as fulfillment improves