Hermoney Tees N' Things review for Subliminator
March 4, 2021
Product quality is good overall. I had one item come in super wrinkled with black dirt or ink or something. It came out after hand scrubbing and washing it twice. Material on all products was of excellent quality. Shipping time, lack of tracking updates, and Shopify system integration/updates were unacceptable for me.
Thank you for your review. Have you reached out to our support regarding the item with dirt? If the mistake is on our end, and you provide clear pictures of this, we will always issue a refund or reshipment. Regarding the shipping time/tracking I'm not sure what you're referring to. Would love to learn more about this if you could inform our support team on [email protected] about this so we can find out what happened there. As normally tracking numbers always show progress and end delivery.