DogGoneHiking review for Subliminator
April 11, 2021
Product of very low quality considering their prices (in CAD). They custom every order/pieces with expectations to receive quality. Instead your material is cheap and not well stained. The material is cleary white before you change its colour but by doing that parts of the material looks faded and it is pulled due to bad stitching. You see the white A LOT !! Im very unhappy with your results and your apparel. I will not be using your website moving forward. I ordered dog clothing and matching sweater but not worth the quality and definitely not the price.
Hi, Thank you for your review. Sorry to hear you weren't satisfied with your samples. From your feedback it seems it is your first time working with sublimation printed products? With sublimation the base fabric is ALWAYS white. This will be the same with every other vendor you will use. On that white fabric is where the print gets sublimated. About the fabric being pulled, I'm not entirely sure what you mean. But if you haven't, make sure you reach out to our support team. If it was a quality issue, we can definitely refund or resend it, as that's our policy. Additionally, depending on the fabric you chose (we have "Athletic" and "Fashion" fabrics), the outcome can be a bit different with colors. If you used mainly solid colors, we always advice to use the "Athletic" fabric over the "Fashion" fabric, because of the fabric characteristics. I hope you can give us another try, and perhaps the above feedback can be helpful for you. If not, we understand. Either way I'll wish you the best on your business.
