Rating

4.5

feedback

8

Reviews

chart

#1,587

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    62%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of setup and the helpfulness of the support team. Customers appreciate the straightforward setup process and the seamless integration with Shopify. The app's functionality, especially in terms of increasing repeat purchases, is highlighted as a significant benefit. Users also commend the excellent customer service, with quick responses and assistance in addressing specific needs. Some suggestions for improvement include automating the addition of store logos and names to emails and simplifying the process of changing store identifiers.

Highlights

Ease of setup and integration with Shopify
Helpful and responsive customer support
Functionality for increasing repeat purchases
Seamless and hands-free usage
Suggestions for automation and simplification

Rating Breakdown

  • 5
    88% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

We are very happy with how easy this app was to set up. The ream at Trust Subscriptions has been extremely helpful in getting us set up and understanding how the app functions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I just installed this app today. I completed all my setup, including updating all emails to include my store name and logo. Probably took 1-1.5 hours overall. Everything seems fine and was pretty straightforward. The free version has what I need. Note to developers: It would be great if our logo and store name could be automatically added to the emails or "apply to all" once changed in one. Same for changing our store name from the random number identifier to our actual store name. (3524687ab.shopify.com --> My Store Name.) Thank you for updating the pricing element so quickly. I've adjusted my review and rating accordingly. :)

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Amanda, Thanks for updating the review. We have now changed the shop url to shop name in the emails. It should now reflect on your shop. Regards, Rishabh

5 / 5 Share

Oct. 21, 2024

The app works well, the team behind is great in terms of support, I would definitely recommend to download it if you want to increase your repeat purchases

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Fantastic service, genuinely so helpful and the service works perfectly!

Store

Ronan

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Easy and amazing customer service. I had a hard time figuring out where to start (user fault) and there was an issue with the widget. I contacted them and within 3 minutes, they were online and solving the issue. They even set up the subscriptions policy and altered some code to address my specific needs.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Phoenix Sports, Thank you so much for your fantastic 5-star review! We're delighted to hear that our customer service was quick and helpful. Setting up subscriptions can be tricky at times, so we're glad we could assist you in getting everything running smoothly. It was our pleasure to set up the subscription policy and customize the code to fit your specific needs. If you ever need further support or have any additional requests, the TrustSubscription team is here for you 24/7! Thanks again for trusting TrustSubscription!

All reviews

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