Trust Subscriptions for Shopify
Developer
View on App Store

Rating

4.6

feedback

18

Reviews

chart

#10,207

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    61%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the top-notch support provided by the team. Many users highlighted the seamless migration process from other services and the quick and efficient help they received. The app was described as great, fully customizable, and easy to use. Customers appreciated the excellent customer service, quick responses, and the app's functionality. However, there was one negative review mentioning slow response times and unresolved issues after weeks of waiting, leading to potential losses for the user's business.

Highlights

Positive feedback on top-notch support and seamless migration process
App functionality and ease of use
Excellent customer service and quick responses
Negative feedback on slow response times and unresolved issues
Customizability and hands-free usage

Rating Breakdown

  • 5
    89% (16 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 16, 2025

Support is top notch, very helpful in transferring over our orders from an existing service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Fantastic Support! These guys helped me migrate my subscription from subscription plus fast and painless!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

They helped me migrate my contracts from another service, they were fast and responsive. The app looks great and works great. Can recommend!

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2025

This app and the team behind it are amazing. Strongly recommend this app

Using app

25 days

Total reviews

8

Average rating

5.0

1 / 5 Share

May 29, 2025

It’s terrible- you have to wait days for a reply. Issues aren’t sorted still 2 weeks later. It’s ’I’ll get back to you shortly’ but they don’t actually fix the problem there and then. So now my subscriptions renew on the 1st only half are transfered over and I’m going to loose thousands. AVOID

Store

Hmbb

Using app

16 days

Total reviews

2

Average rating

3.0

All reviews

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