Trust Subscriptions for Shopify

Trust Subscriptions

Setup subscriptions with just few clicks and boost LTV
Rating
4.3
Feedback
20
Reviews
Chart
#4,939
Shopify

All reviews

1 / 5 Share
Sept. 12, 2025

Customer service agents have ignored my requests for support for months now. The app has stopped taking monthly payments from some of our customers, with no clear way to fix this. There's also no clear way to export the data to migrate over to another subscription provider! Save yourself the hassle and avoid this app.

Store Using app Total reviews Average rating
Botanical Brothers Drinks 3 months 2 3.0
5 / 5 Share
June 16, 2025

Support is top notch, very helpful in transferring over our orders from an existing service.

Store Using app Total reviews Average rating
Hampton Roads Pride 4 days 1 5.0
5 / 5 Share
June 12, 2025

Fantastic Support! These guys helped me migrate my subscription from subscription plus fast and painless!

Store Using app Total reviews Average rating
Cheap Trivia 1 day 2 5.0
5 / 5 Share
June 10, 2025

They helped me migrate my contracts from another service, they were fast and responsive. The app looks great and works great. Can recommend!

Store Using app Total reviews Average rating
Running Latte Club 27 days 4 5.0
5 / 5 Share
June 3, 2025

This app and the team behind it are amazing. Strongly recommend this app

Store Using app Total reviews Average rating
JARE CANDLES 25 days 9 5.0
1 / 5 Share
May 29, 2025

It’s terrible- you have to wait days for a reply. Issues aren’t sorted still 2 weeks later. It’s ’I’ll get back to you shortly’ but they don’t actually fix the problem there and then. So now my subscriptions renew on the 1st only half are transfered over and I’m going to loose thousands. AVOID

Store Using app Total reviews Average rating
Hmbb 16 days 2 3.0
5 / 5 Share
March 13, 2025

trust subscription app is amazing and also their support team they are very quick to response and help you to make the changes according to your needs. it is perfect app, i would recommend to anyone who want to offer the lock in feature subscription thing and Great for recurring payments

Store Using app Total reviews Average rating
Queenaestheticspt About 1 hour 1 5.0
5 / 5 Share
Feb. 26, 2025

Amazing customer service, quick responses and the app works great! It's fully customisable, and does everything I need it to for free! :)

Store Using app Total reviews Average rating
Happy Pack About 1 hour 3 5.0
5 / 5 Share
Feb. 21, 2025

There is a bit of a learning curve with the app (like any other), but the team at Trust is phenomenal at quick, efficient help— especially Shashank!

Store Using app Total reviews Average rating
Zoonai Creations 21 days 1 5.0
5 / 5 Share
Feb. 20, 2025

excellent customer service. Super easy to work with. I am excited to find an app that will handle my subscription boxes in my business....

Store Using app Total reviews Average rating
Signature Beauty Bar & Fashions About 18 hours 1 5.0
4 / 5 Share
Jan. 31, 2025

Fantastic support and service. You guys really helped me set this up so well!

Store Using app Total reviews Average rating
Nina Lumi 2 days 2 4.5
5 / 5 Share
Feb. 3, 2025

Brilliant app and support. Easy to use and excellent app!! Can't thank you enough!!!! 10/10

Store Using app Total reviews Average rating
My Store 4 days
5 / 5 Share
Jan. 13, 2025

ok, firstly customer service is outstanding! Seriously, you will get the help you need and a lot more. This shows me that these people care about their app and how it looks in their customers site. Very greatful guys! On another note. The app is friendly! Im going to enjoy passing this app onto my customers that I build sites for. Thank you!

Store Using app Total reviews Average rating
Christian Voice New Zealand About 3 hours 1 5.0
5 / 5 Share
Jan. 6, 2025

Was helped by Shashank... who actively sought me out via email to help me resolve my issue. He also conducted a video conference call and then sorted out things out for my afterwards, by working within the confines of my theme and an additional app I use to make things work for me. VERY happy with this app so far - above and beyond. Thank you!

Store Using app Total reviews Average rating
DogStoreOnline LLC About 6 hours 3 3.7
5 / 5 Share
Dec. 4, 2024

We are very happy with how easy this app was to set up. The ream at Trust Subscriptions has been extremely helpful in getting us set up and understanding how the app functions.

Store Using app Total reviews Average rating
The Wine Market 3 months 2 5.0
5 / 5 Share
Dec. 5, 2024

I just installed this app today. I completed all my setup, including updating all emails to include my store name and logo. Probably took 1-1.5 hours overall. Everything seems fine and was pretty straightforward. The free version has what I need. Note to developers: It would be great if our logo and store name could be automatically added to the emails or "apply to all" once changed in one. Same for changing our store name from the random number identifier to our actual store name. (3524687ab.shopify.com --> My Store Name.) Thank you for updating the pricing element so quickly. I've adjusted my review and rating accordingly. :)

Store Using app Total reviews Average rating
Amanda Olivia 3 days 1 4.0
Developer Reply

Hi Amanda, Thanks for updating the review. We have now changed the shop url to shop name in the emails. It should now reflect on your shop. Regards, Rishabh

5 / 5 Share
Oct. 21, 2024

The app works well, the team behind is great in terms of support, I would definitely recommend to download it if you want to increase your repeat purchases

Store Using app Total reviews Average rating
Fair & White 25 days 3 5.0
5 / 5 Share
Sept. 4, 2024

Easy and amazing customer service. I had a hard time figuring out where to start (user fault) and there was an issue with the widget. I contacted them and within 3 minutes, they were online and solving the issue. They even set up the subscriptions policy and altered some code to address my specific needs.

Store Using app Total reviews Average rating
Phoenix Sports 1 day 2 5.0
Developer Reply

Hi Phoenix Sports, Thank you so much for your fantastic 5-star review! We're delighted to hear that our customer service was quick and helpful. Setting up subscriptions can be tricky at times, so we're glad we could assist you in getting everything running smoothly. It was our pleasure to set up the subscription policy and customize the code to fit your specific needs. If you ever need further support or have any additional requests, the TrustSubscription team is here for you 24/7! Thanks again for trusting TrustSubscription!

5 / 5 Share
Aug. 21, 2024

As a small business owner running an online store, trust subscriptions has been an absolute game-changer for me. The app seamlessly integrates with my Shopify store. I highly recommend it to any Shopify store owner looking to boost sales. Its well worth the investment!

Store Using app Total reviews Average rating
allboycoutureweb About 2 hours 1 5.0
Developer Reply

Hi allboycoutureweb, Thank you so much for your amazing review! We're thrilled to hear that TrustSubscription has been a game-changer for your business and that the integration with your Shopify store has been seamless. It's great to know our app is helping you boost sales! Your recommendation means a lot to us, and we’re here 24/7 if you ever need any further assistance. Thanks again for choosing TrustSubscription!

5 / 5 Share
May 8, 2024

The app is simple to use basically hands free. Then customer service is absolutely amazing!

Store Using app Total reviews Average rating
I AM GODDEZZ GEMZ About 2 hours 3 5.0
Developer Reply

Hi I AM GODDEZZ GEMZ, Thank you so much for your wonderful review! We're thrilled to hear that you're finding TrustSubscription easy to use and that our customer service has made a positive impact. We’re always here to make sure everything runs smoothly for you! If you ever need any further assistance, feel free to reach out—we’re available 24/7!

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