Trust Subscriptions
The reviews for the Trust Subscriptions app are mixed, with both positive and negative feedback from users. On the positive side, many users praise the fantastic customer support provided by the app team. Customers appreciate the quick responses, help with migration from other services, and overall responsiveness of the support team. The app itself is described as easy to use, customizable, and effective for managing subscriptions. However, on the negative side, some users have reported issues with customer service, including long response times and unresolved problems. There are complaints about delays in resolving issues, difficulties in exporting data, and challenges with monthly payments. Despite these drawbacks, the majority of users seem satisfied with the app's functionality and the level of support received.
Customer service agents have ignored my requests for support for months now. The app has stopped taking monthly payments from some of our customers, with no clear way to fix this. There's also no clear way to export the data to migrate over to another subscription provider! Save yourself the hassle and avoid this app.
Support is top notch, very helpful in transferring over our orders from an existing service.
Fantastic Support! These guys helped me migrate my subscription from subscription plus fast and painless!
They helped me migrate my contracts from another service, they were fast and responsive. The app looks great and works great. Can recommend!
This app and the team behind it are amazing. Strongly recommend this app
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