Trust Subscriptions for Shopify

Trust Subscriptions

Setup subscriptions with just few clicks and boost LTV
Developer
Appfox
View on App Store
Trust Subscriptions
Rating
4.3
Feedback
20
Reviews
Chart
#4,939
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Trust Subscriptions app are mixed, with both positive and negative feedback from users. On the positive side, many users praise the fantastic customer support provided by the app team. Customers appreciate the quick responses, help with migration from other services, and overall responsiveness of the support team. The app itself is described as easy to use, customizable, and effective for managing subscriptions. However, on the negative side, some users have reported issues with customer service, including long response times and unresolved problems. There are complaints about delays in resolving issues, difficulties in exporting data, and challenges with monthly payments. Despite these drawbacks, the majority of users seem satisfied with the app's functionality and the level of support received.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 35%
Less than a month 55%
Less than a year 10%
More than a year 0%
All reviews
1 / 5 Share
Sept. 12, 2025

Customer service agents have ignored my requests for support for months now. The app has stopped taking monthly payments from some of our customers, with no clear way to fix this. There's also no clear way to export the data to migrate over to another subscription provider! Save yourself the hassle and avoid this app.

Store Using app Total reviews Average rating
Botanical Brothers Drinks 3 months 2 3.0
5 / 5 Share
June 16, 2025

Support is top notch, very helpful in transferring over our orders from an existing service.

Store Using app Total reviews Average rating
Hampton Roads Pride 4 days 1 5.0
5 / 5 Share
June 12, 2025

Fantastic Support! These guys helped me migrate my subscription from subscription plus fast and painless!

Store Using app Total reviews Average rating
Cheap Trivia 1 day 2 5.0
5 / 5 Share
June 10, 2025

They helped me migrate my contracts from another service, they were fast and responsive. The app looks great and works great. Can recommend!

Store Using app Total reviews Average rating
Running Latte Club 27 days 4 5.0
5 / 5 Share
June 3, 2025

This app and the team behind it are amazing. Strongly recommend this app

Store Using app Total reviews Average rating
JARE CANDLES 25 days 9 5.0

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