Trust Subscriptions
The reviews for the Trust Subscriptions app are a mix of positive and negative feedback. On the positive side, customers praise the fantastic support and customer service provided by the team behind the app. Many users have highlighted the quick responses, helpful migration assistance, and overall ease of use of the app. The support team is commended for being responsive, efficient, and going above and beyond to resolve issues. Additionally, users appreciate the customization options and seamless integration with Shopify. However, on the negative side, some customers have expressed frustration with delayed responses from customer service agents, issues with payments not being processed correctly, and difficulties in exporting data for migration to another subscription provider. There are concerns about the impact on business operations due to unresolved issues and lack of immediate solutions.
Review RSS feed
Customer service agents have ignored my requests for support for months now. The app has stopped taking monthly payments from some of our customers, with no clear way to fix this. There's also no clear way to export the data to migrate over to another subscription provider! Save yourself the hassle and avoid this app.
Support is top notch, very helpful in transferring over our orders from an existing service.
Fantastic Support! These guys helped me migrate my subscription from subscription plus fast and painless!
They helped me migrate my contracts from another service, they were fast and responsive. The app looks great and works great. Can recommend!
This app and the team behind it are amazing. Strongly recommend this app
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.