Subscription Plus
Subscription Plus
Rating
4.8
feedback
211
chart
#3,099
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
21%
-
Less than a month
36%
-
Less than a year
37%
-
More than a year
1%
Reviews Summary
Subscription Plus has received overwhelmingly positive reviews for its exceptional customer service and support team. Customers praise the quick responses, personalized assistance, and dedication to resolving issues promptly. The app is commended for being easy to use and customize, with customers highlighting the seamless setup process and the ability to tailor subscription services to their specific needs. The customer support team, including individuals like Juan, Kenan, Shruti, and Nitesh, is highly praised for going above and beyond to ensure a smooth experience for users. However, there are a few mentions of communication issues within the support team and some minor performance discrepancies across devices. Overall, Subscription Plus stands out for its outstanding customer service and user-friendly interface, making it a highly recommended app for Shopify store owners.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2024
I recently had the pleasure of interacting with the Juan one of the staff of Subscription Plus customer service team, and I am thoroughly impressed. From start to finish, their support was exceptional! Juan was incredibly responsive and addressed all my inquiries with professionalism and clarity. They went above and beyond to ensure my subscription was tailored to my needs and resolved any concerns I had promptly. Their dedication to customer satisfaction truly sets them apart. It’s rare to find a company that prioritizes its customers the way Subscription Plus does. I highly recommend their service to anyone looking for a seamless and personalized subscription experience. Keep up the excellent work!
Nov. 17, 2024
Great customer support when trying to create a unique subscription VIP member Program.
Nov. 8, 2024
Kenan was the service rep that helped me set everything up! And the set up made it so much easier to start using this app. I've been trying different options throughout this week and having to go back and forth between Youtube to set it all up. This was quick and easy.
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