All reviews

Rating Breakdown

  • 5
    94% (198 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2024

Very fast and great support.

Store

NATFUL

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

support was very prompt and helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I recently had the pleasure of interacting with the Juan one of the staff of Subscription Plus customer service team, and I am thoroughly impressed. From start to finish, their support was exceptional! Juan was incredibly responsive and addressed all my inquiries with professionalism and clarity. They went above and beyond to ensure my subscription was tailored to my needs and resolved any concerns I had promptly. Their dedication to customer satisfaction truly sets them apart. It’s rare to find a company that prioritizes its customers the way Subscription Plus does. I highly recommend their service to anyone looking for a seamless and personalized subscription experience. Keep up the excellent work!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Great customer support when trying to create a unique subscription VIP member Program.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Kenan was the service rep that helped me set everything up! And the set up made it so much easier to start using this app. I've been trying different options throughout this week and having to go back and forth between Youtube to set it all up. This was quick and easy.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

The support team is quick to respond, and will pretty much do all of the set-up and troubleshooting for you. Works great.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Amazing tech support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Thank you so much for all your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

Store

dussl

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente. Um outro ponto maravilhoso é o atendimento em casos de problemoas. O chat funciona e os problemas são resolvidos rapidamente. Estão de parabens!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Heel goed geholpen door Juan, hij heeft goed doorgevraagd en het probleem gesignaleerd. Vervolgens heeft hij goede aanwijzingen gegeven waardoor ik het probleem verder kon oplossen!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Nitesh and his support team did an excellent job! Solved an issue no problem!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Super netter und hilfreicher Support!

Store

IVY POW

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Good

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Super service client et service très qualitatif ! Merci beaucoup à Kenan!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Service client au top et réactif à tout moment

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 6, 2024

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

Using app

About 2 months

Total reviews

1

Average rating

5.0