Subscription Plus
Subscription Plus
Rating
4.9
feedback
196
chart
#2,463
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
25%
-
Less than a month
41%
-
Less than a year
28%
-
More than a year
1%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the quick response times, knowledgeable and friendly customer service representatives, and efficient problem-solving abilities. The app was described as easy to use, with some users mentioning that it worked well for their specific needs. Additionally, the fact that the app is free and does not collect transaction fees was appreciated by many users. However, there were a few negative reviews that mentioned issues with communication within the support team and some unresolved problems after multiple interactions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 13, 2024
Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it
Sept. 9, 2024
Impressed by customer service level for a free app - especially Danin. But ended up uninstalling. Tried to setup a Prepaid annual subscription, which would allow customers to make a single payment for 12 monthly deliveries. As far as I could work out, the app only lets you create a re-occurring annual Prepaid subscription. Also noticed some differences in the app's performance across devices.
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