Rating

4.8

feedback

214

Reviews

chart

#3,062

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    21%
  • Less than a month
    36%
  • Less than a year
    39%
  • More than a year
    1%

Reviews Summary

The Subscription Plus app has received overwhelmingly positive reviews from users. Customers praise the app for its exceptional customer support, with many highlighting the quick response times and helpfulness of the support team members such as Juan, Kenan, Shruti, Nitesh, and Adis. Users appreciate the personalized assistance they received in setting up the app, customizing subscription widgets, and resolving any issues that arose. The app is described as easy to use, efficient, and perfect for Shopify stores looking to offer subscription services. Some users mentioned that the app helped them overcome technical challenges and that the support team went above and beyond to ensure a seamless experience. However, there were a few mentions of communication issues and minor performance discrepancies across devices.

Highlights

Exceptional customer support and quick response times
Ease of use and efficiency
Personalized assistance in setting up the app
Technical challenges overcome with help from support team
Minor communication issues and performance discrepancies

Rating Breakdown

  • 5
    94% (201 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 8, 2025

Subscription plus has been a dream to use and our customers love it, I personally love the simplicity and the functionality of this app its very uncomplicated. Our customers enjoy the set and forget style of subscription as we sell wholesale beauty supplies this makes their lives as business owners a little easier. We have been using this app for about 18 months it was very easy to install and use, from our back end though to the customer interface and website integration with product pages. There are some limitations on customization of the look of the app within the product page but easy to fit any brand and theme. The customer service from HULK apps the creator has always been fantastic and top notch, recently I tried to access some information about customer email notifications prior to the subscription charge and Nitesh was so helpful in teaching me how to find this information and modify it for future reference. He truly went the extra mile and took the time to understand what it was I was looking to achieve. We switched from another app that was clunky and difficult to navigate, I new when I saw this option from HULK it was going to be a breeze we use other apps they have created for our store.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Prompt and effective support getting the app customised to the theme. May thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Super application, Dino est au top

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

Very fast and great support.

Store

NATFUL

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

support was very prompt and helpful

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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