Super Subscriptions
The customer-first subscription app for explosive growth
Rating
5.0
feedback
107
chart
#6,439
All reviews
Rating Breakdown
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Oct. 7, 2024
We installed this based on reviews about customer feedback - but we were prepared to delete the app if it was all made up - it wasn't! Firstly - this is an incredibly easy app to use and install - I had 2 questions within the first few weeks of using it - I used the pop up customer service text system which was the only option and I was dubious - both questions were answered very quickly. I was surprised. On the first query they went into our app and sussed it out - and the next time they sent a screen shot which was really helpful and sorted it straight away. The app works well for us - the customer service works very well. Thank you to Stefan who is a stand out communicator. Highly recommend.
Oct. 2, 2024
Very good app. Stefan was very helpful with a few minor tweaks needed to get the widget where I need it. Early days yet but hopefully this will help my business moving forward :)
Oct. 2, 2024
Really easy to set up and use. Nice customer interface as well. Would recommend.
Oct. 2, 2024
Doesn't quite match my very specific needs. But if you want a subscription on your store: This is the one. Simple, great custom options and beautiful display on your store. Also, they're very quick to answer and very helpful.
Oct. 2, 2024
Die App lässt sich recht einfach einrichten. Der Support ist super! Innerhalb von Sekunden antwortete Stefan im Chat auf meine Fragen und konnte mir kompetent weiterhelfen. Wenn ich die Sprache noch automatisch (auch für Benachrichtigung-Mails) umstellen könnte, würde ich volle 5 Sterne geben.
Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr, dass Sie die App leicht einrichten konnten und dass Sie meinen Support als hilfreich empfunden haben. Wir schätzen Ihren Vorschlag zur automatischen Sprachumstellung für die App und auch für Benachrichtigungs-E-Mails sehr. Unser Team arbeitet kontinuierlich daran, die Benutzererfahrung zu verbessern, und Ihr Feedback hilft uns, wichtige Funktionen für zukünftige Updates zu priorisieren. Wir haben diese Funktion auf unsere Liste gesetzt und hoffen, sie bald anbieten zu können! Viel Erfolg mit Ihrem Abo-Geschäft und sollten Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Stefan
Oct. 1, 2024
The app works exactly as intended. I also had the opportunity to to go through support, and it was exceptional. Highly recommend.
Oct. 1, 2024
It's practically just like the other "premium" subscription apps but with a monthly price of free, if you're a startup or have a tight budget then this is your best option, hands down. Plus Stefan is the mitochondria (powerhouse) of customer service and will answer all of your questions in no time at all.
Sept. 30, 2024
Stefan is a pleasure to work with, his app is amazing and I really hope more people start to use it and see how good it is!
Thank you for amazing review! It was a real pleasure speaking with you and helping you set up your shop's subscriptions. We wish you the best of luck in your subscription journey and if you need any further assistance, please do not hesitate to reach out to us!
Sept. 30, 2024
The interface is easy and the app works beautifully, enabling a monthly charge for our club service. And when small problems arose, the customer support was fantastic, with a real-life human on the line to help us troubleshoot our problem.
Sept. 29, 2024
As a print periodical we've been building our subscriber base using a different app that increased their cost 100% (unaffordable) and we needed to migrate our customers to a new app NOW. We loved the options available on Super Subscriptions and the developer Stefan is like a Super Hero. He swooped in and helped us migrate over 600 subscribers, handled any issues with super speed and even added custom code to our Shopify theme to make the widget work how we wanted. Highly recommend this app if you're new to subscriptions or just want a better, more affordable, option to process your subscription products! It's just pure awesomeness. Thanks Stefan!!
Thank you for the wonderful review Flip City team! It has been such a pleasure to support you and we really enjoyed supporting you through your migration! We are really excited to help you on your journey to bring laughs and hysterical copies to many more customers!
Sept. 29, 2024
Finally, a subscription application that's properly integrated into shopify. It feels like it's native. Lots of options to manage subscription plans as you wish. I was helped by the support team who are very responsive, understanding and friendly. If you have to choose a subscription application, I can only recommend this one!
Sept. 27, 2024
just recently downloaded the app and currently applying and testing out its functions. works very well and is super flexible and adjustable. in addition great & very responsive customer service via chat.
Oct. 4, 2024
Worth it for the customer service alone. Great app, does whats needed and the design is crisp and modern.
Sept. 25, 2024
This app is amazing, honestly I've been looking to set up my subscription and finally I got it to work with Super Subscriptions. Customer support has been very useful with quick responses which makes my work more efficient. Highly recommended!
Sept. 24, 2024
Very accessible and easy to use. And the customer service will not take long to answer your message. I recommend this app!
Sept. 24, 2024
Great app and great live support from Stefan! He went above and beyond to help me setup everything in the store. Unfortunately at the end we weren't be able to use the app because of the custom payment provider we're using, but if you're using any of the provider Shopify support for subscription, I would highly recommend this app. And as cherry on top, it's completely free!
Thank you so much for the great feedback! I am glad I could assist you with the setup, and I really appreciate your understanding regarding the payment gateway limitations. Third-party payment gateways can indeed be tricky for subscriptions. It was a pleasure working with you, and I truly wish you all the best with your subscription business! Best regards, Stefan
Sept. 22, 2024
Sept. 22, 2024
Tested multiple subscription apps. Super Subscriptions is the clear winner. Super easy to setup Subscription plans. Super easy to customise the widget. And super FREE. Overall, a super app