Super Subscriptions
The customer-first subscription app for explosive growth
Rating
5.0
feedback
107
chart
#6,439
All reviews
Rating Breakdown
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Aug. 23, 2024
my store broke down when i installed it, be careful when u wunna test it u shouldnt have trafic
Thank you for sharing your experience. We're genuinely sorry to hear that you encountered issues after installing our app. Unfortunately, we didn’t have the opportunity to assist you sooner because we hadn’t received any communication from you before this review. Our support team is dedicated to resolving any concerns, with critical issues typically being fixed within the same day. Please don’t hesitate to contact us via live chat or at [email protected] so we can help resolve this. In previous cases, similar issues have been linked to factors outside our app, as hundreds of merchants use our service without any problems. We're confident that we can help identify and resolve the root cause to ensure everything runs smoothly for you. Regards, Stefan
Aug. 15, 2024
The best subscription app. Easy to set up, no redundant features, great UI, great widgets, favorable pricing policy. Recommend!
Aug. 14, 2024
After installing and trying out several subscription apps, I kept coming back to Super Subscription. I was going back and forth between Super Subscription and Shopify Subscription because I wanted a implementation that did not rely on external connections or was too costly. The deciding factor between the two was that Super Subscription allowed me to disable 'skip' and 'pause' subscription options. Thanks to Stephan for his patience and quick response to my questions!
Aug. 13, 2024
I was incredibly impressed by the level of support that this company offered me when I was setting up my business. They were absolute lifesavers! Highly recommended.
Aug. 8, 2024
Amazing app and support! I love the animation on it, the customisation and the portal. Stefan is awesome, very helpful and answering emails almost instantly. well recommended!
Aug. 7, 2024
Super Simple and easy to use. Amazing and kind customer service. Looks clean and gets the job done!
Aug. 6, 2024
First of all it is regettably difficult to find out what different Shopify apps offer of functionality and eventual limitations. After a long search and meticulous tests of different apps, I finally found Super Simple Subscriptions that I will highly recommend to any shopowners wanting to offer subscriptions on their site. Everything was not in place from the first time, but by now the app is very comprehensive and yet - simple. It is rare meeting a developer with this insight, understanding and willingness to perform quick changes and adjustments to the better. Stefan is a champ and a very reliable companion in the (subscription) app universe. I look forward to further cooperation :-)
Aug. 3, 2024
I love Super Subscriptions! I tried a few different apps, and this one has everything I need! I'm able to select which day I want the product, which is online fitness classes, to renew. Also, Stefan is a great help!
July 29, 2024
Super easy to set up. Lots of options for customization! Needed a little tech support and Stefan fixed the problem in a snap! Thank you for a great app!
July 1, 2024
Stefan at Super Simple Subscriptions was very helpful in generating a link for my non-techy customer to use to initiate their subscription! Our customers love this benefit to be able to keep their favorite teas comin'!
June 12, 2024
This is a fantastic app! It’s easy to set up and easy to understand. The app offers customization options that help with my branding, like adding my logo and store colors to the automated emails. I love the portal login that allows my customers to view their orders, change their next shipment date, and update their address. Great feature! There have only been a few bugs, and the developer fixed those right away. The support team is extremely responsive and answers all my emails very quickly. Highly recommend this app for all store owners!
June 9, 2024
Easy to setup and customize. The app is very well made and support is very quick to reply. No issues yet. I highly recommend this to anyone out there looking for a subscription app.
Thank you for your kind words! We're delighted you found our app easy to set up and customize. Our support team is always here to help and we cannot wait to help you grow your subscription business!
June 7, 2024
I recently had a great experience with the Super Subscription app and their customer support team. I encountered an issue where my customer was seeing two different totals during checkout when using Shop Pay. Confused and unsure of how to resolve the problem, I reached out to Super Subscription for assistance. Stefan, the customer support representative, was incredibly helpful and responsive. He quickly looked into the issue and provided a temporary solution for my customer, advising them to click on "Check out" first and then select Shop Pay from the checkout page. This workaround allowed the discount to show up correctly. Although the issue seemed to be related to Shop Pay itself, Stefan went above and beyond by recommending that I contact Shopify's support team for further assistance, as they own Shop Pay. He even mentioned that he would keep an eye out for any additional information that could help resolve the issue. Throughout our conversation, Stefan was friendly, knowledgeable, and genuinely interested in ensuring that my problem was addressed. His excellent customer service left a lasting impression on me. Furthermore, I have to commend the Super Subscription app itself. It has been a fantastic addition to my Shopify store, and I couldn't be happier with its features and functionality. I highly recommend the Super Subscription app to any Shopify store owner looking for a reliable and user-friendly subscription solution. The app, combined with their exceptional customer support, makes for a winning combination. Thank you, Super Subscription and Stefan, for your outstanding service!
Thank you so much for your comprehensive and glowing review, Beutimi! We're thrilled to hear about your positive experience with our app and customer support. Your kind words about Stefan’s dedication and the functionality of our app mean a lot to us. We're always here to support you and ensure that your experience with Super Subscriptions remains exceptional. Thank you for recommending our app to other Shopify store owners. We wish you the best of luck with your elegant store and if you ever need further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help!
June 7, 2024
Best service so far!
Thank you for your fantastic feedback, Calori! We're thrilled to hear that you've had the best service experience with us. Your satisfaction is our top priority, and we look forward to continuing to support you. If you ever need anything, we're here to help! Additionally, we have some exciting updates to the app coming soon that we believe you'll find very beneficial. We'll be in touch with more details once they are ready!
May 24, 2024
Ace app that we love. Super simple and easy and the support is incredible! Can't fault it.
Thank you for your kind words! It's been a pleasure supporting your business over the past year. We're thrilled to see your impressive growth and are excited to continue contributing to your success. Looking forward to our next conversation!
May 3, 2024
The customer service and troubleshooting team are incredibly helpful and responsive. Great experience.
Thank you for your fantastic feedback! We're delighted to hear about your positive experience with our team. Providing a great experience is our top priority, and your kind words mean a lot to us. We really enjoyed personalising the widget for your gorgeous store and if you ever need further assistance, we're here for you!
April 11, 2024
I have tried a lot of paid apps on this topic and this app comes with very slick designs to choose from, has easy to use functions and includes advanced options regarding your subscriptions and they are further improving the app and the customer portal. The app provides a good base for you to start offering subscriptions to your customers. Besides the customer service is very helpful and customization is possible. If you have any issues just start a chat with real people. The app is build for Shopify which means it has high standards.
March 30, 2024
I found this app to be intuitive and user friendly. It lives up to it's adjectives of Super & Simple. I was able to quickly add it to my store and customize it's look. Tech support is responsive and and helpful. I recommend this to anyone looking to add or simplify subscriptions to their store.
March 2, 2024
Works really well and is very well integrated. We had some suggestion's with regards to formatting and styling which support amended for us on the fly on a Saturday morning!! New features being implemented based on feedback, so will only get better. Very willing to listen to suggestions and assist - Stefan, keep up the great work.