Super Subscriptions & Bundles
All reviews
This app has been a blessing! Also, as a designer, the UI design and the options to change the widget's colors and styles really come in handy. But what really stands out is the customer service. Every time I have an issue, they have an AI that helps you answer basic questions, and if the AI can't help, they immediately have a CS rep ready to help.
Thank you so much for the kind words! We’re happy to hear you’re enjoying the app, the design flexibility, and our support experience. We truly appreciate your feedback and support! 🙌
I've tested most of the "top" subscription apps on the Shopify app store and this is simply the best. It offers comprehensive functionality, is thoughtfully designed, and is both easy to set up and intuitive to use. Best of all, the support from the team is outstanding - real people, not bots. They are responsive, knowledgeable and genuinely helpful. They made the migration to Super Subscription smooth and hassle free.
Thank you so much for the amazing review! We’re thrilled to hear you’re enjoying the app and that the migration went smoothly. Your kind words about our support team truly mean a lot to us—thanks for choosing Super Subscriptions! 🙌
Recently installed this for our store and it's been a delight working with them. The support team (Stefan and developers) have been amazing in resolving issues quickly and are always willing to offer help!
Thank you for your wonderful feedback! We’re glad the app has been a delight to use and that our support team could help quickly. We truly appreciate your support! 🙌
The app has helped us to manage subscriptions in our first year of business. Once you get the hang of it, it's pretty straightforward. On one or two occasions, I've had questions and I use the support tab on the side. Someone (a real person) reaches out to me and guides me through the issue. Thank you guys for a simple, free product. Black Mountain Roasters definitely appreciates you all.
Thank you so much for the kind words! We’re glad the app has been helpful for your business and that our support team could assist when needed. We truly appreciate your support and are happy to be part of your journey! 🙌
Stefan and the crew have been great to work with. They continue to add features like the variable discount feature. They are very quick to respond and answer any questions I have too.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and our new features, and that our team has been quick to help whenever needed. We truly appreciate your support! 🙌
Stefan has once again helped me out. He has gone above and beyond addressing my issue and then offering to align the format with my theme. He is also adding some features to his backlog that will allow me to provide an even better experience to my subscription customers. Thanks again Stefan, much appreciated.
Thank you for your kind feedback! We’re glad Stefan could help and that the app has been easy to use. We’re always happy to assist, even on “tired brain” nights! 🙌
The entire team was super helpful in making the migration to their platform very easy. We had to troubleshoot some issues and Stefan and the developers did not hesitate to work late in the night to make sure the billing cycle go live would go seamlessly. Very happy with the platform so far. Super easy to use and by far the most competitive (currently free!!!). We used Bold and Recharge before and Super Subscriptions customer service is another level! Highly recommend
Thank you so much for the amazing review and recommendation! We’re thrilled to hear the migration went smoothly and that our team could support you every step of the way. We truly appreciate your kind words and are glad you’re enjoying the platform! 🙌
Shekhar was great and after about 30 minutes all issues were resolved and I learned a lot in the process. I am extremely thankful! Thank you!
Thank you so much for your kind feedback! We’re glad all the issues were resolved and that the process was helpful for you. We truly appreciate your support! 🙌
I am using this app from last 6 months no issue till date.. Great support service.. solves the query within a day. Best application Best Service
Thank you for your fantastic feedback! We’re glad the app has been working smoothly and that our support team could resolve your queries quickly. We truly appreciate your kind words and support! 🙌
Works great - Very fast and effective support. I recommend it for sure.
Easy to use, effective, and very helpful and responsive support team. Highly recommended! Stefan from support was really helpful, and solved my layout requests.
Thank you for your kind review, and congratulations on your first subscription! We are truly excited to support you on your growth journey and if there is anything more we can do for you please do not hesitate to contact us again. We are here to help!
Everyone is super helpful answering any questions I've had and the app has been very streamlined to install and use!
Super Subscription has been a game-changer for my business, and I can’t thank Stefan enough for his fantastic support! From the very beginning, he has been incredibly responsive, answering my questions quickly and ensuring a smooth integration into my website. The app itself works flawlessly, making subscription management effortless. But what truly sets it apart is the outstanding customer service—Stefan goes above and beyond to help whenever needed. Highly recommend Super Subscription to anyone looking for a reliable, hassle-free solution!
Thank you so much for your wonderful feedback! We’re thrilled to hear the app has made subscription management easy and that our support team could provide such helpful assistance. We truly appreciate your recommendation! 🙌
Very efficient app and very responsive customer service. They could solve my problem in a minute
I had an incredible experience working with Stefan from Super Subscription. He went above and beyond to help me set up pricing options for my subscription and one-time purchase products. His innovative ideas and constant availability to answer questions and provide follow-ups made the entire process seamless. One of my key requirements was to clearly separate options for subscriptions and one-time purchases so customers could easily differentiate between the two. Another significant challenge was Shopify’s inability to display multiple prices for a single product. Since my products are sold in 3, 4, and 6-month supplies with different pricing for subscriptions and one-time purchases, displaying original and discounted prices was critical. Stefan found a brilliant workaround, enabling both prices to be displayed seamlessly. Additionally, Shopify's limitations made it impossible to add more than one option for the one-time purchase. Stefan tackled these challenges by designing a creative solution with variants that instantly show whether the product is available as a subscription or a one-time purchase. His approach was both user-friendly and exceeded my expectations. Beyond pricing, Stefan went the extra mile with coding adjustments. He helped fine-tune text alignment, customized variant button colors (beyond Shopify's standard editor capabilities), and made other tweaks to ensure the final setup was flawless. Overall, Stefan’s expertise, professionalism, and dedication were outstanding. If you need a subscription app that can handle complex pricing structures while offering innovative solutions and top-notch support, I highly recommend Stefan and the Super Subscription team!
Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that the setup met your expectations and that our team could provide creative solutions for your subscription and one-time purchase products. It’s wonderful to know our support and customizations helped make the process seamless. We truly appreciate your recommendation! 🙌
Robust subscription features with incredible onboarding support. We needed help migrating our previous subscription data from a third party checkout system, and the team at Super Subscriptions was here to help every step of the way! They went above and beyond to ensure all of our data was moved securely and accurately. We love this app
Thank you for your fantastic feedback! We’re thrilled to hear the migration went smoothly and that our team could support you every step of the way. We’re glad you’re enjoying the app and truly appreciate your support! 🙌
I am deeply grateful for the developer's incredibly prompt support. They responded to my inquiries with exceptional speed, which was a tremendous help. This app provides all the essential features I needed and has become an invaluable asset to my store. The fact that such a high-quality product is offered for free is extremely beneficial for fledgling stores like mine. While the app is already excellent, it would be even better if the Shopify admin panel UI could also be translated. I hope this feature will be implemented in the future. Overall, I highly recommend this app for its functionality and outstanding support.
Great product, as well as a super responsive and helpful team. Big thanks to Stefan, who is always so helpful!
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