ST Inventory Management & Sync
Inventory Management App with Multichannel Inventory Sync
Rating
4.7
feedback
99
chart
#442
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
13%
-
Less than a year
67%
-
More than a year
11%
Reviews Summary
Sumtracker is highly praised for its outstanding customer support and efficient inventory management capabilities. Users appreciate the quick responses, personalized assistance, and continuous improvements made by the Sumtracker team. The app is commended for its user-friendly interface, seamless integration with Shopify, and the ability to manage bundles and components effectively. However, there are a few negative reviews mentioning issues with overselling, time zone differences affecting support calls, and occasional bugs that need to be addressed promptly.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
Great team to work with.
Thanks for the amazing review! We hope to continue to provide a great inventory management tool!
Dec. 18, 2025
We have been very satisfied with implementing Sumtracker into our platform as our Stock Management System. The unique bundling function has been a key feature to how we manage stock in form of products and components today. Meanwhile the Inventory tracking, reports and PO system are very easy to work with, while the team behind ST has been prompt to respond and answer any questions we might have.
Thanks for the amazing review! We hope to continue to provide a great stock management system!
Dec. 11, 2025
AWFUL JUST MESSED UP ALL MY STOCK LEVELS Brilliant customer service telling me I'm wrong, I actually uninstalled the app and then attempted it again using another email so check the original install and you will see YOU DID mess up my stock levels. AWFUL CUSTOMER SERVICE AS WELL.
Store
My Store
Using app
About 3 hours
Hi, I am sorry for the inconvenience caused here. But we are available to help you fix this. We have the tools and data. We even waited on the support call you had scheduled for 30 minutes without anyone turning up. We have checked your account data. Using Shopify adjustment history, we can show that Sumtracker has not messed up your inventory levels. In fact, Sumtracker did not update any inventory to your store. We also have inventory backups for your account. Kindly allow us to understand what exactly happened. We can fix any issue you are facing related to your inventory levels. Request you to write to us at [email protected]. Our whole team is available to help you out. Our clients and their data is of utmost important for us.
Nov. 20, 2025
DELETES YOUR INVENTORY DO NOT USE
Hi Nick, We’re sorry to hear about the issue you faced with your inventory. Sumtracker syncs stock based on SKUs, and when many products share the same SKU, all of them will update together. This behavior is shown in multiple warnings during setup, but we understand it can be missed. As soon as you reached out, our team immediately worked on retrieving all your inventory levels exactly as they were in your Shopify account before installing the app. Once we gathered this data, we contacted you through WhatsApp, phone, and email to help restore everything. To fix the inventory on your store, we simply need you to reconnect your Shopify store to Sumtracker so we can apply the correct levels. Without this step, we’re unable to make the changes on your behalf. We’re fully ready to resolve this — we just need your cooperation to proceed. We genuinely care about your experience and are ready to help the moment you get back to us. — Team Sumtracker
Nov. 19, 2025
I have received outstanding support from Ankit and the team at Sumtracker. They have helped multiple times with calls while we transfer our inventory system over to Sumtracker. I cannot recommend them highly enough.
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