ST Inventory Management & Sync
Inventory Management App with Multichannel Inventory Sync
Rating
4.8
feedback
97
chart
#361
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
68%
-
More than a year
11%
Reviews Summary
Sumtracker is highly praised for its outstanding customer support and efficient inventory management capabilities. Users appreciate the quick responses, personalized assistance, and continuous improvements made by the Sumtracker team. The app is commended for its user-friendly interface, seamless integration with Shopify, and the ability to manage bundles and components effectively. However, there are a few negative reviews mentioning issues with overselling, time zone differences affecting support calls, and occasional bugs that need to be addressed promptly.
Highlights
Review RSS Feed
All reviews
Nov. 20, 2025
DELETES YOUR INVENTORY DO NOT USE
Hi Nick, We’re sorry to hear about the issue you faced with your inventory. Sumtracker syncs stock based on SKUs, and when many products share the same SKU, all of them will update together. This behavior is shown in multiple warnings during setup, but we understand it can be missed. As soon as you reached out, our team immediately worked on retrieving all your inventory levels exactly as they were in your Shopify account before installing the app. Once we gathered this data, we contacted you through WhatsApp, phone, and email to help restore everything. To fix the inventory on your store, we simply need you to reconnect your Shopify store to Sumtracker so we can apply the correct levels. Without this step, we’re unable to make the changes on your behalf. We’re fully ready to resolve this — we just need your cooperation to proceed. We genuinely care about your experience and are ready to help the moment you get back to us. — Team Sumtracker
Nov. 19, 2025
I have received outstanding support from Ankit and the team at Sumtracker. They have helped multiple times with calls while we transfer our inventory system over to Sumtracker. I cannot recommend them highly enough.
Oct. 7, 2025
ST has been a huge help in our shop! While all apps have bugs and new versions to learn, ST is consistently working to improve their app and processes. Whenever an issue arises they are extremely helpful with quick replies, personalized video assistance, and great tips.
Thanks a lot for the review! We really appreciate your feedback!
Sept. 24, 2025
The Sumtracker team is always available to help support.
Thanks for the acknowledgement! We truly appreciate your support!
Sept. 15, 2025
Works perfectly, great support, it is all we have been looking for as an inventory management app.
Thanks a lot for the review :)
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more