ST Inventory Management & Sync
Inventory Management App with Multichannel Inventory Sync
Rating
4.7
feedback
97
chart
#408
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
4%
-
Less than a month
13%
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Less than a year
68%
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More than a year
11%
Reviews Summary
Sumtracker is highly praised for its outstanding customer support and efficient inventory management capabilities. Users appreciate the quick responses, personalized assistance, and continuous improvements made by the Sumtracker team. The app is commended for its user-friendly interface, seamless integration with Shopify, and the ability to manage bundles and components effectively. However, there are a few negative reviews mentioning issues with overselling, time zone differences affecting support calls, and occasional bugs that need to be addressed promptly.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
AWFUL JUST MESSED UP ALL MY STOCK LEVELS
Store
My Store
Using app
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Hi, We have checked your account data. Using Shopify adjustment history, we can show that Sumtracker has not messed up your inventory levels. In fact, Sumtracker did not update any inventory to your store. In addition, we also have inventory backups for your account. Kindly allow us to understand what exactly happened. We can fix any issue you are facing related to your inventory levels. Request you to write to us at [email protected]. Our whole team is available to help you out. Our clients and their data is of utmost important for us.
Nov. 20, 2025
DELETES YOUR INVENTORY DO NOT USE
Hi Nick, We’re sorry to hear about the issue you faced with your inventory. Sumtracker syncs stock based on SKUs, and when many products share the same SKU, all of them will update together. This behavior is shown in multiple warnings during setup, but we understand it can be missed. As soon as you reached out, our team immediately worked on retrieving all your inventory levels exactly as they were in your Shopify account before installing the app. Once we gathered this data, we contacted you through WhatsApp, phone, and email to help restore everything. To fix the inventory on your store, we simply need you to reconnect your Shopify store to Sumtracker so we can apply the correct levels. Without this step, we’re unable to make the changes on your behalf. We’re fully ready to resolve this — we just need your cooperation to proceed. We genuinely care about your experience and are ready to help the moment you get back to us. — Team Sumtracker
Nov. 19, 2025
I have received outstanding support from Ankit and the team at Sumtracker. They have helped multiple times with calls while we transfer our inventory system over to Sumtracker. I cannot recommend them highly enough.
Oct. 7, 2025
ST has been a huge help in our shop! While all apps have bugs and new versions to learn, ST is consistently working to improve their app and processes. Whenever an issue arises they are extremely helpful with quick replies, personalized video assistance, and great tips.
Thanks a lot for the review! We really appreciate your feedback!
Sept. 24, 2025
The Sumtracker team is always available to help support.
Thanks for the acknowledgement! We truly appreciate your support!
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