Sumtracker Inventory Manager
Inventory sync & Inventory replenishment for multiple stores
Rating
4.7
feedback
114
chart
#708
All reviews
Review RSS Feed
May 15, 2026
A Game-Changer for Inventory Control and Logistics Sumtracker has transformed how we manage our inventory, suppliers, and logistics. It's exciting to eliminate multiple spreadsheets and gain a sense of control over our stock and purchasing while providing visibility to our team. The software is intuitive, and updates helpful. But what stands out most is their customer service. They're highly responsive, attentive to detail, and they've even anticipated our needs before we asked. Highly recommend!
Thanks a lot for the wonderful review! We strive to provide an excellent product and services to our clients!
May 13, 2026
Very helpful support! Thank you Ankit!
Thanks a lot for the wonderful review Wendy!
May 8, 2026
Great software with great pricing
Thanks a lot for the great review! We hope continue deliver a great experience to our customers!
May 7, 2026
Extremely helpful support. Seems to be a good replacement for Stocky since Shopify is sunsetting Stocky.
Thanks a lot for your review! I would love to know if you have any feedback for us or how we could've improved your experience.
April 29, 2026
This is one of the best inventory management app, We have been using this for a while. So I definitely would recommend this app.
Thanks a lot for the review :) We strive to continue providing a great experience.
April 22, 2026
EXCELLENT APP for fast and accurate syncing between stores and also very useful with product bundles, which I had been doing manually. I did recently decide to close all of my marketplace sites (tired of their fees) so I won't need this app anymore but it was very good while I had it and it is recommended. If I decide to go back to marketplace this is the app I would choose for my syncs.
Thanks a lot for the wonderful review :) It's truly an honour to serve clients like you!
April 21, 2026
I was astonished to find that although there are many inventory management systems, very few both calculate average costs and provide the ability to receive purchase orders. Sumtracker is the most cost-effective option I have been able to find in Shopify's network, and their customer service is highly responsive, communicates clearly, and is helpful. I would happily recommend them, especially if you are a new business.
Thanks a lot for the kind words of appreciation :) We strive to continue delivering a great experience.
April 21, 2026
the app's UI is great and easy to navigate and work with and the support team is amazing, always answering quickly and working to better the experience.
Thanks a lot for the kind words of appreciation :) We strive to continue delivering a great experience.
April 14, 2026
Sumtracker has been the best inventory management solution we’ve tried so far. The platform is easy to work with, the team’s customer service is incredibly responsive, and they’re constantly rolling out new features and improvements. Happy to recommend it to others.
Thanks a lot of the kind words of appreciation! We hope to continue serving you in the best possible manner. We have many new upgrades lined up!
March 16, 2026
Fantastic addition to our workflow, easy setup with excellent functionality and support.
Thanks for the review Hippo Blue team! We're glad Sumtracker is working well for you!
March 10, 2026
I had a trial version of this app to help with purchase orders. I synched the inventory, but did not allow it to make adjustments through the app screen, as all my staff access the inventory from mobile POS. I discovered that every time there was an adjustment in our inventory - adding stock, accepting refunds, etc., after a short period of time (sometimes hours, sometimes days after!) the app would reverse the change, removing the inventory we added or adding inventory we manually removed! This was super frustrating, as then our stock was out. I went through the apps dashboard to try and see a history of changes to know what to fix, but their internal system said there were no changes on the app's part. However, when filtering through the Shopify system, I was able to find 27 times the app reversed our changes - sometimes multiple times for the same product after we fixed it. If I could give this 0 stars, I would. It made extra work for my staff and I, and it was very frustrating that it said it was only synching information when in reality it was adjusting things behind our back, which we did not give it permissions to do.
We are sorry to hear about this experience. During the setup process, Sumtracker displays multiple confirmations and warnings that clearly state Sumtracker will act as the master source for inventory in your store. This is a core part of how the sync works — once enabled, Sumtracker maintains inventory accuracy by syncing its records to Shopify, which can override manual changes made outside the app. This behavior is by design and is communicated at several steps before sync is activated. That said, I understand that this may have been overlooked during setup, and I appreciate you sharing this feedback. I do want to note that we did not receive any support ticket or message from your team while this was happening. Had we been contacted, we would have been able to explain the sync behavior, help adjust the settings, or restore inventory levels promptly. We are constantly available for support and offer unlimited assistance with account setup and configuration. If required, we work closely with merchants to ensure everything is set up correctly for their specific workflow. Our support team is still available if you'd like to review your account, reverse any unintended changes, or discuss how the app can work alongside your existing process. Please feel free to reach out to us at [email protected].
Jan. 19, 2026
so far so good. Very user friendly and customer service has been amazing. Have answered all my questions. Highly Recommend
Jan. 19, 2026
Sumtracker has been a game changer for our business. We are a manufacturer that utilizes multiple local subcontractors to produce our product. Sumtracker allows us to send PO's to those subcontractors and keep track accurately. The bundle feature of Sumtracker is also extremely helpful, as we use it for the retail side (product bundles), but we also use bundles for keeping track of components that need to be ordered from our subcontractors. The staff is always very helpful when we have questions and are always open to our suggestions. I forsee Sumtracker becoming even more advanced over time, so we are excited to see new features along the way!
Jan. 16, 2026
This app is straight forward and the support is super fast and helpful. We tried several other similar apps in the last 2 years and nothing came close to Sumtracker. Best inventory management app when you need BOM lists of products / Bundle inventory.
Thanks a lot for your review! We're glad to have you back :)
Jan. 7, 2026
We've had a great experience using this inventory management app. Their customer service is amazing, very responsive and genuinely helpful. Nav took the time to walk us through our inventory count and followed up to make sure everything was good. Highly recommend this app to any business looking for reliable inventory management backed by a strong support team.
Thanks for your review :) We really appreciate you taking time out to review us here!
Dec. 26, 2025
After trying over a handfull of apps Sumtracker finally provided us with a solution for our biggest challenges. The installation and setup went very smooth. Within a few hours I already was on a videocall with one of their staff who was able to answer all of my questions. The price is a bit higher than other apps but everything works and it saves us a lot of time, which is a win! Thank you
Thanks a lot for the review Bram! We're here if you need help with anything! Happy New Year!
Dec. 18, 2025
Great team to work with.
Thanks for the amazing review! We hope to continue to provide a great inventory management tool!
Dec. 18, 2025
We have been very satisfied with implementing Sumtracker into our platform as our Stock Management System. The unique bundling function has been a key feature to how we manage stock in form of products and components today. Meanwhile the Inventory tracking, reports and PO system are very easy to work with, while the team behind ST has been prompt to respond and answer any questions we might have.
Thanks for the amazing review! We hope to continue to provide a great stock management system!
Dec. 11, 2025
AWFUL JUST MESSED UP ALL MY STOCK LEVELS Brilliant customer service telling me I'm wrong, I actually uninstalled the app and then attempted it again using another email so check the original install and you will see YOU DID mess up my stock levels. AWFUL CUSTOMER SERVICE AS WELL.
Store
My Store
Using app
About 3 hours
Hi, I am sorry for the inconvenience caused here. But we are available to help you fix this. We have the tools and data. We even waited on the support call you had scheduled for 30 minutes without anyone turning up. We have checked your account data. Using Shopify adjustment history, we can show that Sumtracker has not messed up your inventory levels. In fact, Sumtracker did not update any inventory to your store. We also have inventory backups for your account. Kindly allow us to understand what exactly happened. We can fix any issue you are facing related to your inventory levels. Request you to write to us at [email protected]. Our whole team is available to help you out. Our clients and their data is of utmost important for us.