All reviews

Rating Breakdown

  • 5
    93% (93 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 97% (97)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2025

After trying over a handfull of apps Sumtracker finally provided us with a solution for our biggest challenges. The installation and setup went very smooth. Within a few hours I already was on a videocall with one of their staff who was able to answer all of my questions. The price is a bit higher than other apps but everything works and it saves us a lot of time, which is a win! Thank you

Using app

--

Total reviews

12

Average rating

4.3

Developer Reply

Thanks a lot for the review Bram! We're here if you need help with anything! Happy New Year!

5 / 5 Share

Dec. 18, 2025

Great team to work with.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing review! We hope to continue to provide a great inventory management tool!

5 / 5 Share

Dec. 18, 2025

We have been very satisfied with implementing Sumtracker into our platform as our Stock Management System. The unique bundling function has been a key feature to how we manage stock in form of products and components today. Meanwhile the Inventory tracking, reports and PO system are very easy to work with, while the team behind ST has been prompt to respond and answer any questions we might have.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing review! We hope to continue to provide a great stock management system!

1 / 5 Share

Dec. 11, 2025

AWFUL JUST MESSED UP ALL MY STOCK LEVELS Brilliant customer service telling me I'm wrong, I actually uninstalled the app and then attempted it again using another email so check the original install and you will see YOU DID mess up my stock levels. AWFUL CUSTOMER SERVICE AS WELL.

Store

My Store

Using app

About 3 hours

Developer Reply

Hi, I am sorry for the inconvenience caused here. But we are available to help you fix this. We have the tools and data. We even waited on the support call you had scheduled for 30 minutes without anyone turning up. We have checked your account data. Using Shopify adjustment history, we can show that Sumtracker has not messed up your inventory levels. In fact, Sumtracker did not update any inventory to your store. We also have inventory backups for your account. Kindly allow us to understand what exactly happened. We can fix any issue you are facing related to your inventory levels. Request you to write to us at [email protected]. Our whole team is available to help you out. Our clients and their data is of utmost important for us.

1 / 5 Share

Nov. 20, 2025

DELETES YOUR INVENTORY DO NOT USE

Using app

About 5 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi Nick, We’re sorry to hear about the issue you faced with your inventory. Sumtracker syncs stock based on SKUs, and when many products share the same SKU, all of them will update together. This behavior is shown in multiple warnings during setup, but we understand it can be missed. As soon as you reached out, our team immediately worked on retrieving all your inventory levels exactly as they were in your Shopify account before installing the app. Once we gathered this data, we contacted you through WhatsApp, phone, and email to help restore everything. To fix the inventory on your store, we simply need you to reconnect your Shopify store to Sumtracker so we can apply the correct levels. Without this step, we’re unable to make the changes on your behalf. We’re fully ready to resolve this — we just need your cooperation to proceed. We genuinely care about your experience and are ready to help the moment you get back to us. — Team Sumtracker

5 / 5 Share

Nov. 19, 2025

I have received outstanding support from Ankit and the team at Sumtracker. They have helped multiple times with calls while we transfer our inventory system over to Sumtracker. I cannot recommend them highly enough.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

ST has been a huge help in our shop! While all apps have bugs and new versions to learn, ST is consistently working to improve their app and processes. Whenever an issue arises they are extremely helpful with quick replies, personalized video assistance, and great tips.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the review! We really appreciate your feedback!

5 / 5 Share

Sept. 24, 2025

The Sumtracker team is always available to help support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the acknowledgement! We truly appreciate your support!

5 / 5 Share

Sept. 15, 2025

Works perfectly, great support, it is all we have been looking for as an inventory management app.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the review :)

5 / 5 Share

Aug. 29, 2025

Perfect app for inventory management and for anyone using 'bundles' of products for easy management and costing. Support has also been amazing during our onboarding with quick and detail responses and guidance.

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 4, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Really great tool for our inventory with highly customizable items that are made out of components. Wonderful customer support! They take time to respond (~24 hours), but they provide great solutions.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2025

Sumtracker is the perfect tool for managing our inventory, PO and anything related to managing our SKUs, bundles and components. We used to be on a 2000$ tool and Sumtracker is equivalent if not better. Until we move to an ERP, I don't see us going anywhere. A lot come from Ankit and his team - they're super responsive and helpful. They want to make their tool better and they want to help you. I've never waited more than 12 hours for an answer. 5 stars and kudos to them

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review :)

5 / 5 Share

July 29, 2025

The app works great and the Sumtracker team is so helpful with any questions we have. Issues are quickly resolved and they really listen to customer feedback. We have had a great experience.

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the superb review! We've enjoyed working with the whole team at Beauty Heroes! We love to hear your feedback and work on it!

5 / 5 Share

July 28, 2025

Staff of the sumtracker helped us a lot whenever we ask a help or to improve some features.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the review! We really appreciate it!

5 / 5 Share

July 28, 2025

Great APP. We have multiple listings with the same SKU. sumtracker perfectly manages our inventory. Fast and amazing customer service.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thanks a lot for your review! We really appreciate it :)

5 / 5 Share

July 27, 2025

Super helpful every time. Great App and even greater support.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your review! We really appreciate it :)

5 / 5 Share

July 24, 2025

Great, really helpful and reactive technical assistance!!! Ankit is patient with clear and simple answer of any of your questions! I recommend this app 100%!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Ankit and the SumTracker team are exceptionally responsive and supportive. They understand that every business is unique and work diligently to tailor SumTracker to our specific needs, ensuring it integrates seamlessly into our operations. The software is user-friendly, intuitive, and remarkably powerful. The team consistently updates and enhances its features, making SumTracker an indispensable partner for our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing review ClixAuto team! We are super glad you found our support helpful.