All reviews

Rating Breakdown

  • 5
    94% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Oct. 28, 2024

This app is fantastic! I would not have been able to track my products without it. Shopify doesn't offer product tracking that subtracts from the main inventory, only from the variant total. Sumtracker fixed this problem for my business. Ankit is always very helpful when you have any questions. Definitely would recommend.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Great for keeping track of packaging materials. Our products when sold have boxes, tissue paper, stickers, koozies, and come with accessories. Instead of knowing product inventory and having to do weekly counts of packing materials, everything is now synced up and we always have an accurate inventory number.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I've used Sumtracker now for about a month - the guys have nailed the functionality and UI simplicity. It's the first time I haven't felt overwhelmed in an inventory management system. After about 1 day of use, I got the basics, counted our warehouse inventory into the app and was able to link our 2 Shopify stores, Etsy and Amazon store. The support is also fantastic - the guys are quick to respond, open to feedback and improving the app for users. I've been through 10+ free trials, this is the one guys. Stop looking. Does everything you need it to do at the right price.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the amazing review! The whole team at Sumtracker really appreciates it!

5 / 5 Share

Sept. 13, 2024

Great Support and this App helped me to take track of my bundles. Awesome

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks a lot for the review! The whole team at Sumtracker really appreciates it 💙

4 / 5 Share

June 4, 2024

so far, so good. I've only been using for a short time as of this review. The positive is that sumtracker support has been amazing. Ankit and team have been super friendly and responsive which is the most important thing for any company in my opinion. They currently nail the customer experience part of business. The app is also super easy to use and i was able to get up and running within just a few days. I've only had a couple small issues and bugs, but like i said, they've been super responsive and have fixes in the pipeline for any bugs/issues i find. The 4 star is because ive only been using for a short time and any small software company is going to have bugs/issue to work out. I'm sure this will turn into a 5 star as i have more time with the software. I look forward to continuing to use this application for my inventory needs.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 14, 2024

Very useful tool!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2024

Highly recommended! Having used Sumtracker for a year now, we can confidently say it's the best inventory management app out there. We've tried others, but nothing compares. The bundles option is a game-changer for our efficiency. One of its standout features is tracking purchase orders with the currency we paid, which keeps our records accurate. The service is top-notch. Ankit and the team are incredibly responsive and accommodating. Overall, Sumtracker has exceeded our expectations. If you need a powerful and user-friendly inventory management solution, Sumtracker is it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2024

The app is super easy to use. Made our life easier to manage inventory

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

SumTracker is everything I expected it to be, and MORE. Everything literally works flawlessly once you set it up. And it operates FAST too (everything loads quickly in the APP, and changes are updated VERY quickly too). I use it for my Shopify Store and eBay. Very customizable, and just plain works! You can easily update quantity manually, for each product, if needed, or you can use spreadsheets to edit quantity (if needed). Once it is all setup though, you will never HAVE to worry about anything though, other than adding more inventory when you receive shipments from your suppliers (this is very easy to do though - either directly within the APP, or by using spreadsheet uploads). Support for this APP is excellent too. SumTracker is definitely one of the best APP's I have ever used. Well worth every penny!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the great review Matt! We really appreciate your kind words!

5 / 5 Share

Jan. 22, 2024

Fantastic app and great support, very responsive and helpful couldn’t which for more!

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 15, 2024

Sumtracker solved all of the problems I had trying to use Shopify for both wholesale and retail sales. It allows me to track wholesale/retail inventory with the same SKU, which no one else seemed to be able to do. They've been great to promptly answer every question I have in a timely manner and even meet virtually with me when I need them to. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing review! This is the best reward we can get from our customers! We are excited to continue improving our product and services and provide a great experience to all our users.

5 / 5 Share

Jan. 10, 2024

I can highly recommend this app. Anyone who sells on multiple platforms or marketplaces will love the quick synchronization of inventory. Since I got this app, I haven't had any overselling. It is very easy to use and bundles can also be integrated without any problems. There are also many other functions in the app. Support also responds quickly to problems and was able to help me. Highly Recommended.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the amazing review! We are working to make Sumtracker the best inventory management app for our users!

5 / 5 Share

Jan. 8, 2024

This app has been very helpful and has allowed us to link some complex bundles with ease. Very happy with sumtracker.

Using app

9 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for the great review Cyd! You've been a really great customer too :)

2 / 5 Share

Dec. 7, 2023

I've been using sumtracker since the beginning of the year. I had encountered a few problems during that time. Each time I reached out i would get an email a day or so later stating that they could no longer find the error I saw in inventory etc. Their suggestion is to schedule a call to discuss the problem. Only I'm in the US and they wanted me to call them at 3am. The latest problem caused me to oversell 4 different items that previously had been out of stock. The software update on Monday and added inventory to these listings and caused me a huge nightmare. Support took a day to respond once again saying that they didn't see any problem. I had included error numbers and messages. They never did clarify what any of them meant. I though the program had potential but I'd suggest you look elsewhere.

Using app

9 months

Total reviews

2

Average rating

2.5

Developer Reply

Dear Paige We are extremely sorry for the experience you had with Sumtracker. We are constantly trying to improve our services. The inventory sync on multiple platforms is a complex problem and sometimes the resolution requires us to have a call rather than exchanging email messages. There are finer details that need to be understood as each platform has their own settings. After seeing your review, I looked at all the email messages that we had exchanged from the time you had setup your account. We have constantly requested you to get on a call to resolve this. My only regret is that it was not communicated to us that you are not getting a favourable time slot for the call. If you are facing an issue that requires attention, we are wiling to have the call at any time based on your convenience. If things can still be sorted out and you are willing to give Sumtracker another chance, please let us know. Thanks Ankit

5 / 5 Share

Nov. 22, 2023

After looking for months for a solution that could help me separate SKUs in bundles, I finally found Sumtracker. Kush and the team have been extremely helpful in the process, while developoing the Packing List that I needed for the warehouse fulfilment. Really happy with the performance of the app, and how easy it is to use. Thank you Kush and team!

Store

BLUELOW

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Hi Tatiana, thanks a lot for the wonderful feedback!

5 / 5 Share

Nov. 20, 2023

Had this app for 9 months now and CAN'T LIVE WITHOUT IT! If you need to sync inventory between 2 or more stores/platforms then this app is a must have. Plus the support from Ankit is fast and they keep adding features to make my job even easier, most recently working on a picklist feature! Love everything about Sumtracker and highly recommend it is great value for the time savings it offers!

Using app

9 months

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the amazing review :)

5 / 5 Share

Oct. 11, 2023

I have used multiple inventory management software in the past and this one by far is the easiest to use and the best quality. I haven't come across any bugs or errors. Other platforms I have used in the past seem to have heaps of bugs that is not ideal when tracking inventory. We use this app to bundle products to their components. We have HEAPS of listings on Shopify, eBay and Etsy and it works really well for us. The platform is very intuitive and they are always looking for ways to improve their system. Customer service is also top notch!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much Amy for the wonderful feedback. We'll continue to work hard to make Sumtracker your favourite app!

5 / 5 Share

Sept. 20, 2023

I needed an app to sync inventory, including bundles, between Shopify and Etsy. Sumtracker has been brilliant. Very easy to use and set up. I've had a couple of questions and Ankit has been very helpful too. Thank you!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much Lesley for the kind words! We are really happy that Sumtracker could add value to your business!

5 / 5 Share

Sept. 18, 2023

I highly recommend this Inventory Control App. We looked at many inventory apps recommended by Shopify but only Sumtracker could do what we needed. We have two brick and mortar boutiques and two online stores on two different platforms. We needed to combine all of our inventory from all of our locations, from two different platforms, into one location because all our inventory is shared by all of our locations. Shopify alone did not fulfill our need. So, we added the Sumtracker App. We had a lot of questions. Kush and Ankit were there for us every step of the way. We had several video conferences with them and many emails. And after all that SUCCESS !!! We were able to update and add our inventory to Sumtracker and now we are so relieved to have all of our inventory controlled in one location but is sold in four locations. Shopify reports tells me which location sold the merchandise while Sumtracker keeps track of our inventory. We are now able to keep better track of what we have in inventory. Thank You Sumtracker !!!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Susan! We are really grateful for your support!

5 / 5 Share

Sept. 11, 2023

We are very happy with Sumtracker so far. Simple to use but works great in managing our inventory. Support is very helpful and quick to reply.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review! We really appreciate your feedback!