All reviews

Rating Breakdown

  • 5
    93% (90 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 97% (93)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2022

Effective, super easy to use with great customer service! I'm a small business and was looking for a simple but effective app that manages stock across various sales channels, Shopify, Etsy Amazon etc. Sumtracker performs all the essentials for my inventory management without making it overly complicated. I came away from Zoho after finding it was trying to do too many things for my business needs. As an alternative I have found Sumtracker a breath of fresh air with super fast, straight talking customer service from Ankit - thank you Sumtracker team :)

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much Rachel! We are really happy to work with Shopify businesses like yours!

5 / 5 Share

May 17, 2022

It's hard to find an app that does it all: inventory plus bundles, kits, and reporting, but Sumtracker does all of these things for a very reasonable price. I've run into only one issue in the few months I've been using it. Support was fast, friendly and had the issue fixed very quickly.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind words Sarah!

5 / 5 Share

April 30, 2022

We needed an app that could track inventory for bundles but also manage some light manufacturing and assembly. This app does just that! We have also requested some additional features which the developers and working to add.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We really appreciate it :)

5 / 5 Share

April 7, 2022

We started using the sumtracker app to help manage our inventory since it can get complex to keep track of all of our bundles. I was surprised at how intuitive the whole system is and how customizable I can make it to suit my needs. The support team is very helpful and reply really fast, and they clearly listen to my feedback as some features were implemented after I suggested them which is really good. Would recommend to anyone who's looking for simple software to help manage their inventory :)

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for the great feedback Ron! Appreciate the kind words! :)

5 / 5 Share

Feb. 10, 2022

Sumtracker solved the challenges we had with keeping our Shopify and Etsy store inventory stock counts in sync. Super product that addresses your inventory sync challenges and support has been equally excellent.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review :)

5 / 5 Share

Jan. 25, 2022

After trying some other inventory management apps that each had deal-breaking bugs we moved to Sumtracker and could not be happier. We've been using it for a few months now with no issues that the very helpful support staff could not resolve for us. An easy 5 stars from me!

Store

mosi

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the amazing review! We look forward to continue giving you a great experience :)

5 / 5 Share

July 6, 2021

Great application! great Service! This app solved all our problems for our store as we have bundles that have duplicate skus and sell in many sets no other app solved this inventory problem for us!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the great review! We're glad to know that Sumtracker was able to solve the inventory issues you were facing.

5 / 5 Share

May 12, 2021

We've been very happy with Sumtracker so far. It has far exceeded our initial expectations and the support team has been very attentive whenever we have questions. I highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

I would put 6 stars if i could. Sumtracker has many bulk import and export capabilities and the bundles organisation and management is clear, clean, and simple. Also, many software companies give you an out of the box software which doesn't always match everything you need. With Sumtracker, the team is always open to improve their software and listen to suggestions and actually update their software to benefit everyone. I'm sure Ankit and the team will go very far with this app. Highly recommend.

Store

Ozdingo

Using app

3 months

Total reviews

17

Average rating

4.9

Developer Reply

Thanks for the wonderful review and your kind words Mal! We'll keep improving Sumtracker and provide great product and services.

5 / 5 Share

March 16, 2021

great app! Does everything we need it to do, and the support is super helpful and quick to help whenever you have a question.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! Happy that the app is running well.

5 / 5 Share

Sept. 9, 2020

Outstanding customer support, highly recommended with fantastic inventory management and great shipping capabilities

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We enjoy giving a great customer service. We are glad that you liked our software. We'll continue building a great product for you guys!

5 / 5 Share

Aug. 10, 2020

I have been using Sumtracker for inventory management for two years - since before they launched their Shopify app. I have only positive things to say about their inventory management solution, and the Shopify integration seems to be seamless too. Every single person at every single level in the supply chain has benefited from Sumtracker, despite their initial reluctance to switch from the MS Excel method of bookkeeping. Thanks to Sumtracker, we know more about our business today, and we keep improving our processes and systems every day.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We are glad that Sumtracker has been a valuable tool for your company. Hope to continue this journey!

5 / 5 Share

Aug. 4, 2020

It is very easy to work on. The team is very responsive. Overall, very happy to be using Sumtracker.

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We are glad that you liked our app.

5 / 5 Share

July 24, 2020

Highly responsive team and amazing app. Able to get one-stop-solution for all our order processing and tracking needs. Fulfilment errors have decreased and Operational efficiency has increased by multi-fold.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for such a great review! We are really happy to know that your operations have improved after using our app. We hope to continue improving the app to deliver greater value for your company.

5 / 5 Share

July 23, 2020

Love the app. Very focussed on solving Shopify users need. A lot of small customisations helps in doing order processing and shipment management. Developers are reachable quickly.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We are glad to know that you like the app. We wish to continue improving the app to deliver greater value for your company.

5 / 5 Share

July 22, 2020

Sumtracker helped us improve order fulfillment rates and promise faster shipping times which helped us improve customer retention rates over time. We are able to scale up now with full customer satisfaction. Customers love to buy from our store as they know how swift we are in fulfilling the orders.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We are glad to know that your services have improved after using Sumtracker.