Supercycle
The reviews for the Supercycle Shopify App are overwhelmingly positive, highlighting the app's comprehensive features, seamless integration with Shopify, and excellent customer support provided by Ryan and the team. Users appreciate that Supercycle covers all the necessary functionalities for rental, subscription, and resale businesses without the need for multiple apps. The quick and personalized support via Slack and the team's willingness to assist are also praised. However, some users mention that the app charges are high and the support provided can be basic, with difficulties in contacting the team for urgent issues.
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Amazing app. Literally does everything we need in one without having to add multiple apps. Ryan and his team are top draw. Super supportive and ready to help even on Sundays. 100% recommend!!
The app charges are high and features are good but support provided is basic. There is no way to schedule a call or connect on chat support even for urgent and important issues with the app. The only way to contact them is through email support which is difficult and very slow. I have lost orders due to this.
We have had the best experience with Supercycle! The team is so knowledgeable and helpful and the platform has significantly helped us as business. Anytime we need help, they are very responsive and willing to assist. Could not recommend them more!
We use Supercycle to run our circular rental and membership model, and it’s been a great fit. Very plug-and-play with Shopify, no lengthy or costly implementation needed. The team offers quick, personal support via Slack and really thinks along to find solutions. Not every out-of-the-box feature fits our model perfectly, but no other tool comes closer, and they’re super flexible in customizing a bit where needed. Highly recommended for any circular commerce setup!
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