Supercycle
The reviews for Supercycle are overwhelmingly positive, with users praising the app for its seamless integration with Shopify, excellent customer support, and continuous addition of new features based on user feedback. Users appreciate the team's responsiveness, knowledge, and willingness to help, making the overall experience with Supercycle highly satisfactory. The app is described as comprehensive, flexible, and well-suited for rental businesses, with many users highlighting its ease of use and the significant impact it has had on their operations. However, there are some concerns raised about the high charges for the app and the basic level of support provided, particularly the lack of immediate communication channels like chat or scheduled calls, which has led to some users experiencing delays in resolving urgent issues.
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Great communication and great team !
We migrated from another rental management app to Supercycle because we wanted a rental solution that was more native to Shopify, and it has been a great move for our business. Supercycle integrates really well with our Shopify setup, and their support is genuinely excellent. The team is responsive, helpful, and takes the time to understand what we’re trying to achieve. We’ve suggested a number of improvements, and it’s great to see our requests being considered and added to the product roadmap. A special mention to Leandro, who has been awesome and very helpful since day one. Overall, we’re very happy with Supercycle and would definitely recommend it to other Shopify businesses looking for a rental management solution.
Supercycle has been such an important part of running Rêve. As a rental and resale business, there are a lot of moving pieces to manage, and the platform makes the entire process so much easier — from bookings and inventory to returns and customer experience. It integrates seamlessly with Shopify and has given us the flexibility we need as we continue to grow. The team is also incredibly responsive, helpful, and genuinely invested in helping their merchants succeed. Highly recommend for anyone building a rental business!
Not just a good app, but a great team. We are not their biggest client but they support us quickly, and listen as they add new features regularly
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