Supercycle

The app charges are high and features are good but support provided is basic. There is no way to schedule a call or connect on chat support even for urgent and important issues with the app. The only way to contact them is through email support which is difficult and very slow. I have lost orders due to this.

We have had the best experience with Supercycle! The team is so knowledgeable and helpful and the platform has significantly helped us as business. Anytime we need help, they are very responsive and willing to assist. Could not recommend them more!

Comprehensive, flexible and highly configurable. We have reviewed many other Shopify apps specifically for rentals, SuperCycle is the most thorough and well thought out Shopify app for the space. Further, customizations have been far easier than most other apps we have integrated. Highly recommend for equipment rental businesses.

We signed up for Supercycle last year and couldn't be happier. Their integration with Shopify is seamless on both the front and backends. They check all the critical boxes with regard to functionality and their item level inventory management is a real differentiator. They're adding features regularly and always accessible when questions or issues arise. Supercycle understands rental, subscription, and resale from the retailer's perspective and designs their product accordingly. They've been a great partner from day one and we look forward to growing with them for years to come.

We're fully aligned with the Supercycle vision for circularity and have been impressed with the rental app so far - the customer support in particular is absolutely outstanding. We're looking forward to a circular future with Supercycle!

Finally someone doing it right! SuperCycle is literally all you’d ever need for your site if you’re doing Reservations or Rentals. They have thought of every use-case scenario, and seamlessly weaved it into Shopify so well, you’d think it was natively part of Shopify. Super friendly support is icing on the cake! The whole package right here… easy 5-Stars.

We have been nothing but impressed with Supercycle. Their technology is so desperately needed in the rental industry, i only wish it had been around years ago when I started my business. With Supercycle our membership numbers have scaled dramatically and our customer satisfaction has also dramatically increased. Would definitely recommend.

I have worked with Supercycle for a couple of months now and I have had an AMAZING experience. They have completely changed the way I do business for the better and I cannot imagine running my rental company without them! Ryan and his team are extremely helpful and responsive. No question went unanswered!