SuperFaktúra • Integration
The Shopify App has received overwhelmingly positive reviews from users, with many praising the easy setup, excellent support, and seamless workflow it provides for invoice creation. Users appreciate the improvements in customer support and the app's flexibility in accommodating various business scenarios. However, there are some concerns raised about the invoicing logic for Cash on Delivery orders, where invoices are generated with the order date instead of the payment date, causing issues with VAT compliance. Some users also mentioned slow support response times. Overall, the app is highly recommended for its efficiency in managing and sending invoices, user-friendly interface, and active support team.
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great, last year the support was not good but this year they improved 100% and any issue gets resolved very quickly so kudos for that
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Our pleasure to help you! :))
For complex business use, I suggest adding a trigger for generating invoices and proforma invoices, in addition to the status, also by the payment method of the order. This would solve the omnichannel scenario when an e-shop order or Shopify POS order is paid in the store or upon pickup and generating invoices is not desired. Michal
Thanks a lot, Michal — this is really great feedback and a very relevant use case for more complex omnichannel setups. We are already working on improving this area, and adding payment-method-based conditions to document generation triggers is exactly the kind of flexibility we want to support. :)
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