SuperFaktúra: Easy Invoicing
The Shopify App has received mostly positive reviews from users. Many customers appreciate the seamless integration with Superfaktura and the active support provided by the team. Users have highlighted the app's ease of use, effectiveness in managing and sending invoices, and the quick resolution of issues by the support team. Some users have also praised the improvements in customer support compared to previous experiences. However, there are a few negative reviews mentioning slow support response times, occasional app malfunctions, and the lack of certain features like generating proforma invoices from draft orders. Overall, the app seems to be a valuable tool for managing invoices and integrating with Superfaktura, with room for improvement in support responsiveness and feature enhancements.
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great, last year the support was not good but this year they improved 100% and any issue gets resolved very quickly so kudos for that
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Our pleasure to help you! :))
For complex business use, I suggest adding a trigger for generating invoices and proforma invoices, in addition to the status, also by the payment method of the order. This would solve the omnichannel scenario when an e-shop order or Shopify POS order is paid in the store or upon pickup and generating invoices is not desired. Michal
Thanks a lot, Michal — this is really great feedback and a very relevant use case for more complex omnichannel setups. We are already working on improving this area, and adding payment-method-based conditions to document generation triggers is exactly the kind of flexibility we want to support. :)
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