SuperFaktúra • Integration
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great, last year the support was not good but this year they improved 100% and any issue gets resolved very quickly so kudos for that
Our pleasure to help you! :))
For complex business use, I suggest adding a trigger for generating invoices and proforma invoices, in addition to the status, also by the payment method of the order. This would solve the omnichannel scenario when an e-shop order or Shopify POS order is paid in the store or upon pickup and generating invoices is not desired. Michal
Thanks a lot, Michal — this is really great feedback and a very relevant use case for more complex omnichannel setups. We are already working on improving this area, and adding payment-method-based conditions to document generation triggers is exactly the kind of flexibility we want to support. :)
Easy setup and excellent support. I definitely recommend it
Thank you so much for your kind words and recommendation! We’re really happy to hear that the setup felt easy and that you had a great experience with our support. We truly appreciate your support. 🌻
Thank you so much for sharing this — it really made our day. We’re so glad to hear everything is working nicely for you. And of course, if anything comes up, just message us anytime 😊😊😊
Our pleasure to help you! :))
This app really simplifies the whole workflow of invoice creation and is flexible enough to acccommodate all sorts of scenarios.
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Již na třetím e-shopu, funguje skvěle.
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Super všetko funguje ako má :)
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Všetko funguje ako má, prepojenie je super, ďakujeeem a odporúčam
Ďakujeme vám za krásnu spätnú väzbu! Veľmi nás teší, že vám všetko funguje podľa očakávaní. Ak by ste niečo potrebovali, sme tu vždy pre vás! 😊 // Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Bezchybná aplikace, používáme již na třetím e-shopu a je výborná
Jsme rádi, že jste tady, a velmi si vážíme vaší zpětné vazby! Dejte nám vědět, pokud budete v budoucnu potřebovat jakékoli další funkce!
Our pleasure to help you! :))
We are fully satisfied with the app and can recommend it to other e-commerce businesses that use Superfaktura.
Our pleasure to help you! :))
UPDATED: The developers managed to solve the issue within a few days. I recommend it for store owners using Superfaktura. Thank you. The app works well overall and has a lot of potential, but there is one serious issue for merchants in Slovakia and the Czech Republic or elsewhere where COD is accepted. When an order is paid by Cash on Delivery, the invoice is generated with the order date instead of the delivery/payment date. This causes problems with VAT compliance and makes it very difficult to use for COD sales. Also it can be very time consuming to fix this manually. Support is also quite slow, which makes it harder to resolve these issues quickly. If the invoicing logic for COD could be adjusted to reflect the correct delivery/payment date, this app would be a great solution. I really hope the team addresses this, because otherwise the app is very solid.
Thank you very much for your detailed feedback — we really appreciate it. 🙏 You are absolutely right about the COD invoicing issue, and we’ve already started working on a fix for this with high priority. Our goal is to ensure invoices reflect the correct delivery/payment date for COD orders so that VAT compliance is handled properly without extra manual work. We’ll keep you updated as soon as the improvement is released. Thanks again for pointing this out — feedback like yours helps us make the app much better for everyone.
Our pleasure to help you! :))
We are happy that you are here, and we appreciate your feedback! Let us know if you need any additional functions in the future!
Works great! Easy integration, active support.
We are happy that you are here, and we appreciate your feedback! Let us know if you need any additional functions in the future!
Working perfectly, everything is super clear, I recommend this app.
Our pleasure to help you! :))
Update April 2025: After reaching out to them, they were very helpful and responsive. They have begun developing a new POS integration feature for us, which was not previously part of their offering. Previous review: 3/5 stars Their app doesn't work with POS integration.
Currently, POS is not one of our features, but we plan to add it soon! 😊 I hope you'll reconsider once it's released. In the meantime, I'm happy to assist you with anything else.
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