Rating

3.9

feedback

13

Reviews

chart

#3,807

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    15%
  • Less than a year
    31%
  • More than a year
    38%

Reviews Summary

The reviews for the SuperFast POD Shopify App are mostly positive, highlighting the app's ease of use, wide range of products, swift import to store, and excellent customer support. Users appreciate the quick responses from the support team, fast shipping, high product quality, and the premium feel of the items. However, there are some negative aspects mentioned, such as issues with mockup templates not being aligned, lack of response from the support team in some cases, specific image upload requirements, and the absence of a currency converter for pricing. Overall, the app is praised for its efficiency, quality products, and responsive customer service.

Highlights

Ease of use, wide range of products, swift import to store, excellent customer support
High product quality, fast shipping, premium feel of items
Issues with mockup templates, lack of response from support team
Specific image upload requirements, absence of currency converter for pricing

Rating Breakdown

  • 5
    85% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 5, 2023

At last a UK company that actually works. Amazing range of products .. so easy to design and swift import to store. I have also found they are swift on all replies.

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 13, 2023

I'm disappointed, I really wanted to use this app. I had a few issues: The mockup templates were not perfectly aligned. I contacted SuperFastPOD twice, but they never replied. Still waiting for a reply and I continued. I discovered that my add to cart and buy now buttons had disappeared because of this app. I contacted SuperFastPOD again, but of course they never replied. I then contacted them via Facebook message - no reply. I did give them plenty of time to reply. In summary, I contacted them four times and not once did they reply. Imagine if I had an issues with a product or an order. I installed the app on 12 July 2023 and had no choice other than to uninstall on 1 August 2023. My add to cart and buy now buttons have returned.

Using app

20 days

Total reviews

5

Average rating

2.6

5 / 5 Share

June 2, 2020

Cannot praise this app enough. support is amazing, helpful and very fast when it comes to response. Shipping is rediculously quick and product quality has gained me 5 star reviews on trust pilot and 5 star reviews on etsy. Try them once and you wont regret it.

Store

JOOKSY

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

This app is very incredible. Chat support is very helpful. I hope your company continued to add other products and add special support such as Facebook Group. I will build a new store with this app, you must try and I give 100% recommend these guys.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

I can't praise these guys enough! The team at SuperFast POD are amazing! The delivery time is super fast. They answer every question quickly. I researched POD companies, and although this one doesn't have a lot of reviews (Maybe because they don't hound you inside the app to leave a review) There were no complaints at all. And I'm so glad I chose them. If I could give them more then 5 stars, I would. They are based in the U.K. but ship worldwide. You won't be sorry you chose them. 100% review from me. Thank you for all your help :)

Using app

5 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for the positive review we really do our best to deliver service and help our customers. Cheers

All reviews

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