SuperFast POD
The Print On Demand Shopify App
Rating
3.9
feedback
13
chart
#3,807
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the SuperFast POD Shopify App are mostly positive, highlighting the app's ease of use, wide range of products, swift import to store, and excellent customer support. Users appreciate the quick responses from the support team, fast shipping, high product quality, and the premium feel of the items. However, there are some negative aspects mentioned, such as issues with mockup templates not being aligned, lack of response from the support team in some cases, specific image upload requirements, and the absence of a currency converter for pricing. Overall, the app is praised for its efficiency, quality products, and responsive customer service.
Highlights
Rating Breakdown
All reviews
Aug. 5, 2023
At last a UK company that actually works. Amazing range of products .. so easy to design and swift import to store. I have also found they are swift on all replies.
Aug. 13, 2023
I'm disappointed, I really wanted to use this app. I had a few issues: The mockup templates were not perfectly aligned. I contacted SuperFastPOD twice, but they never replied. Still waiting for a reply and I continued. I discovered that my add to cart and buy now buttons had disappeared because of this app. I contacted SuperFastPOD again, but of course they never replied. I then contacted them via Facebook message - no reply. I did give them plenty of time to reply. In summary, I contacted them four times and not once did they reply. Imagine if I had an issues with a product or an order. I installed the app on 12 July 2023 and had no choice other than to uninstall on 1 August 2023. My add to cart and buy now buttons have returned.
June 2, 2020
Cannot praise this app enough. support is amazing, helpful and very fast when it comes to response. Shipping is rediculously quick and product quality has gained me 5 star reviews on trust pilot and 5 star reviews on etsy. Try them once and you wont regret it.
May 19, 2020
This app is very incredible. Chat support is very helpful. I hope your company continued to add other products and add special support such as Facebook Group. I will build a new store with this app, you must try and I give 100% recommend these guys.
Jan. 24, 2020
I can't praise these guys enough! The team at SuperFast POD are amazing! The delivery time is super fast. They answer every question quickly. I researched POD companies, and although this one doesn't have a lot of reviews (Maybe because they don't hound you inside the app to leave a review) There were no complaints at all. And I'm so glad I chose them. If I could give them more then 5 stars, I would. They are based in the U.K. but ship worldwide. You won't be sorry you chose them. 100% review from me. Thank you for all your help :)
Thank you so much for the positive review we really do our best to deliver service and help our customers. Cheers
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