SuprImg: Anti‑theft Watermark for Shopify

SuprImg: Anti‑theft Watermark

Add Watermaks With One Click & Optimise Page Speed

Rating

4.3

feedback

12

Reviews

chart

#3,348

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and user-friendly interface. Customers appreciate the fast support and ease of use when applying watermarks to product images. The app is praised for its simplicity in installation and configuration, making it suitable even for Shopify beginners. However, there are concerns raised about the lack of consistent customer support, with some users experiencing delays in responses and feeling disappointed with the promised 24/7 support.

Highlights

Excellent customer service and fast support
User-friendly interface and easy installation
Lack of consistent customer support
Efficient watermark application
Positive user experience

Rating Breakdown

  • 5
    83% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Feb. 5, 2025

There is no support. They state 24/7 support with a reaction in 5 minutes with chat, and mail support in 12-24 hours. After 3 days stil no reaction on chat and mail :(

Store

Tusto

Using app

--

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 25, 2024

Customer service helped me to fix an issue i had with the app!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 10, 2024

very fast support and very consistent with great service quality.

Store

Zewye90

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great job!

Using app

3 months

Total reviews

5

Average rating

2.8

1 / 5 Share

Aug. 22, 2024

No customer support!

Store

Lifevc

Using app

About 14 hours

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry to hear about your experience. We actually have an active support team ready to assist you. Please don't hesitate to reach out to us directly at edwin@suprapps.com for any issues or questions you might have. We're here to help!

All reviews

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