SuprImg: Anti‑theft Watermark
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being user-friendly, effective in applying watermarks, and providing good customer service. Users appreciate the simplicity and time-saving features of the app. However, negative reviews highlight issues such as unreliable service, lack of email support, and slow response times. Some users also mentioned difficulties in purchasing the app and experiencing billing issues. Overall, the app seems to have a strong focus on image protection and customer service, but improvements are needed in reliability and support.
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This service is extremely unreliable. It replaced all my original images with wrong featured images and permanently overwrote them with watermarks. There is no way to recover my original data now. On top of that, there is zero email support. This caused serious damage to my website. Not recommended at all.
Hi Rana, we're sorry to hear you didn't have a great experience. However, to be fair, you wrote this after we replied to your initial email and were actively providing you with support. Then, you removed access to your store as we were fixing the issue. So yes, I wish we could have helped more. But I confirm your data isn't lost or permanently deleted - we have it safely stored and are happy to continue helping you with the issue as soon as you reply to our email and store collaboration access. Thanks, Giulia
These ladies know what they're doing. In three words: Simple. Effective. Time-saving.
Thank you! I am glad you appreciate how fast we make it to apply the same watermark to all product images in your store and we look forward to keep helping you.
I love this app, but I can’t figure out how to buy it
Thank you, April! I trust our support team was able to help via email to solve the issue and I thank you for sharing a review publicly.
VERY NICE APP HONEST REVIEW !
I like it very much and it works very well.
thank you for your review! it's our aim to make the app as easy to use as possible even for non-techie store owners.
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