Swap Photo Editor
Swap Photo Editor
Rating
3.8
feedback
44
chart
#1,103
All reviews
Review RSS Feed
June 25, 2020
Great app, easy to use, crop, watermark, resize any photo you want. Definitely a recommended app to get to the next level.
Using app
4 months
Total reviews
3
Average rating
5.0
June 25, 2020
GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
June 23, 2020
This app is absolutely fab! I imported products and images and a lot of them were low resolution. The swap photo app was easy to use to replace the images. Very happy. Thank you,
June 23, 2020
I like it so far!, funciona muy bien! me permite editar las imagenes de manera masiva, principalmente hacerlas cuadradas!
Jan. 4, 2021
AI background removal is not very efficient - Basically, you pay for something that may not work before you know it - And there is no refund possible. EDIT: AI is not magic I know that, even if my photos are HD and shot in pro photobox.. - My point is that I am very surprised that you don't refund AI automatic work that is obviously bad (very weird bg removal). If I buy a t-shirt and then I see a hole in it, the shop will refund me because I will not wear it, same thing here, so this is not very honest imo. I think that some other apps got a system where you can validate or refuse the AI work and you are not charged if you refuse.
Swap Photo Editor uses the best one click remove background script on the internet, guaranteed. The problem with your photos is that the background color blends into the objects so its not possible for any A.I. to remove your backgrounds properly. It cannot distinguish between the product and the background. For 99% of photos this is never an issue. We have hundreds of users that use the remove background feature to remove tens of thousands of backgrounds successfully.
April 20, 2020
Good things about this app: I can use it on the free version to "diagnose" all the images on my site. It quickly tells me which are too small in terms of dimensions or too large in terms of filesize. I can then manually change reduce the file size in photoshop or Illustrator and re-upload. Other good thing about the app is that its really good at removing the backgrounds. Bad things about the app: A little bit glitchy, a little bit slow to load images (even even under 100 KB each). Pricing it way too high. I will update my review if they fix their pricing structure. My website: www.gearscanada.com
Hi there, thanks for your review. We always want to improve our app based on the feedback from our users. We're glad you enjoyed using our free features and background removal. As for pricing, we feel $19.99 yearly ($1.67 per month) is very reasonable. Please let us know if there is anyway we can boost your two stars higher.
Sept. 11, 2019
It's going ok. Hard to use without paying because boxes and messages pop pf every 3 seconds right when you are in the middle of working on a photo :(
Hi thanks for letting us know. We've made some changes to the popup. Perhaps you can edit your review to reflect the functionality of the app itself? Cheers
Sept. 9, 2019
I am glad the old adobe editor is apart of this app - its super easy to use - its really all I use to make sure my background is white like my site - its worth the $19.99 life for the ease and finished pic. Gotta say- the constant pop up to rate this app was super annoying - thats whay I have left one - so I can continue to work without that interruption.
Aug. 10, 2019
I use this app to remove branding. It works very well 90% of the time. Would definitely recommend.
July 12, 2019
Awesome app!!!! So helpful!!!!!! I use it all the time and it makes working so much more efficient!!!
June 30, 2019
This app is fantastic. I was able to resize and remove the shadowy background from all of my website's photos so quickly and easily. The only thing I found difficult was selecting more than one photo to edit at a time. I was not able to do that so I had to change each photo (dozens of them) one at a time. I also don't like the way the chat function doesn't go away, it blocks the screen. The popup asking for a review is annoying, as it appears before you have a chance to finish what you are doing, but I do appreciate that this is a (sort of) free app... I paid to remove the background image. Thank you for this fantastic solution to Shopify's lack of photo resizing functionality.
Thank you for your detailed views. We will take a look at each of them and how we can improve the app in the next release. Getting this type of feedback (with positives and negatives) goes a long way to improving the UI. Cheers!
June 4, 2019
Had to use this app since Shopify stopped its own image editing service (the new one does not compare well with this one. Swap Photos has its own editing tool as well as the previous Shopify editing tool. Works well and so far happy with it.
June 2, 2019
Very easy to use and very useful app. I use it all the time to make beautiful png images for my ad campaigns.
May 16, 2019
This app is helping me quickly and easily remove logos and watermarks that I do not want to appear on photos.
Using app
About 15 hours
Total reviews
9
Average rating
3.1
June 20, 2019
**UPDATED!!** This app is a SCAM! Paid for the "Lifetime Membership" and the developer didn't like my (honest) review so they blocked us from being able to use the app altogether and blocked our domain so we can't email them for support or have any communication whatsoever. So we cannot get access the app at all, despite having paid for it for a "lifetime", it doesn't allow us to open or access anything so we sent an email asking for assistance and their reply was "change your one star review" and then blocked us from emailing them altogether. VERY SCAMMY! We paid for this service, they lied in their reply back to my review, blocked us from being able to use what we paid for and won't provide service to either issue that we've had - they stole our money, offered a "refund" that we can't access and now we can't access it at all for sharing our experience. This lack of customer service is bizarre. They are unwilling to do the right thing and instead of making things right, they don't allow us to use what we paid for. Will be reporting them until we are refunded. AS MENTIONED IN THE DEVELOPERS RESPONSE, WE SHOULD BE ABLE TO GET A REFUND, yet they won't allow us access to the app to get the refund or use the service we paid for. Take note, this is a very poorly operation. I've never heard of or experienced such bad service in my life. I would have updated my original review had they done the right thing or provided us access to what we paid for. They will continue to charge us because we have no way of cancelling without access or being able to communicate with them so take note of this before proceeding with using this service. It's interesting that it's now a "reoccurring" yearly charge instead of a one-time payment for "Lifetime Membership" - I would proceed with caution before committing to this service or giving them your payment information. Their response to my original review was based on the changed they've made since our original experience. The dishonesty is not appreciated. ORIGINAL REVIEW: I was really enjoying this app until it started stealing my money. We paid for the "lifetime" subscription, which I realized after the fact literally covers absolutely NOTHING t. We have to pay EXTRA for every single thing we needed (the reasons we use this app to begin with) so the $20 lifetime was a waste of money. I've now paid $40 ON TOP OF THE LIFETIME MEMBERSHIP in less than 24 hours to remove the background on 4 photos - I could have paid NOTHING and done it in Photoshop, which I already have. I could have done that before uploading the photos into Shopify and paid nothing extra. It applied my $40 in "credits" to god knows what and every time I purchase them again, they are immediately gone before I can use it. SO the subscription literally covers absolutely nothing, you have to pay $10 for "1" credit and somehow $40 got us less than 4 backgrounds removed. Spent $50 in less than a day for absolutely NOTHING. Save your time and money.
Remove Background PRO is the only feature that requires credits to use whether a member or not. This is explained with great clarity in the app. Credits are also purchased in $10 increments. You purchased them twice. You still have a balance of $16 remaining (out of $20). You only used $4 of your credits. You can even press the button named 'Refund Remaining Balance' to get that $16 back into your Shopify Account. Every member gets free credits and swaps to try the app before making any purchase.
May 7, 2019
this app is amazing I love it!! Just wish the Background Pro Tool was included in one of the packages - otherwise it is perfect!!
May 3, 2019
I would give this 10 STARS if available! This is an incredible app. I'm new to e-commerce and this has helped my learning curve immensely! My photos are beginning to look FABulous!
April 25, 2019
I've been using this app for a while its affordable and great customer service. It handles my needs and the company really cares about that as well. I'm on the paid subscription and haven't had any issues.
Thank you for the compliments! Have a great day
April 15, 2019
the best!! So much better than bulk image edit Hextom! Why only 4.5?? Please try this! saved me so many hours
April 10, 2019
Where has this app been all my Shopify life? Anyway, I just downloaded it and edited a couple of my product images. This is amazing! Definitely worth paying for the lifetime membership. faroutfab.com
Awesome! We just released a new version. Please enjoy!