All reviews

Rating Breakdown

  • 5
    83% (141 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (22 ratings)
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5 / 5 Share

Nov. 1, 2017

I find this app extremely easy to use. Love the variety of colour choices, and that there is no coding required. Excellent customer support.

Using app

Over 4 years

Total reviews

8

Average rating

4.8

1 / 5 Share

Oct. 30, 2017

This app doesn't work with collections and doesn't uninstall the liquid file when you delete the app. They offered to fix the collections thing on my site for $80. There are other apps that don't have these issues.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 22, 2017

One of the poorest designed apps available. Code stays on your store once uninstalled. 0 customer support. Broke my store, I don't even know what it changed to fix it. It basically broke my variants. They just stopped working. STAY AWAY.

Using app

4 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 19, 2017

The team is fast, responsive, polite, and professional and solid. Although I had some technical malfunctions (probably due to other apps), webyze team went out of their way to help me resolve it, and I want others to know they are a solid team that makes adding important store features a breeze. Also the app is smooth and cool. Thanks guys!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

Great app! Very easy to install and the customer support is quick to respond and very helpful if needed. Highly recommend!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2017

Great customer service! Very fast response time!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2017

I would have no hesitation in recommending this app to anyone and everyone. Any issues or any questions are no problem to these guys, it seems they're as good at customer service as they are coding. Thank you so much!

Store

Ndpr

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2017

Great company helped us a lot editing the website :)

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

Support is awesome and super helpful!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2017

Had a minor issue and emailed support. They responded within the hour and resolved the issue quickly. Very pleased with this experience.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 28, 2017

Wow. We had this app installed for 3 minutes before we realized it was automatically live on the website, prior to getting ANY of our Swatches updated, it was showing up on our product pages with only about 1/5th of what was needed. Considering we just launched a new line of products today, and our website had a high amount of traffic for us, who were now on a website that did not give them the proper selection of variants. Had they had a simple "test mode" none of this would have been an issue...and if they do, in my frantic struggle through the admin panel, settings, swatches etc did not turn this up, so there is a user experience failure there as I was unable to find a very basic button. Overall, this short frustrating experience has convinced me to avoid Webyze at all cost.

Using app

7 minutes

Total reviews

11

Average rating

3.2

5 / 5 Share

Sept. 26, 2017

I was stuck, and the swatches would just not work! I left a message and within 2 hours code changes where made and the watches work beautifully, Thanks to the Swatches tech Team - Excellent service!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2017

Great app for our makeup products! Makes shopping so much easier! Support is always very fast and super helpful. Thank you Webyze.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

This app is very easy to use and setup and makes it very easy for a customer to see their color options on our bespoke wallpaper! Love it. inhabitliving.com

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 30, 2017

I'm very happy with this app. I use in on multiple websites. It does take some customization for it to appear on collection pages. They usually take 24+ hrs to respond, but customer service is good. I would recommend this app to any one interested in improving their customer experience.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 23, 2017

Waiting to hear back on how to install..Voicemail full...Come on guys....I know you can do it...pick up the phone and call back your customers..

Using app

9 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 23, 2017

Worst app i've ever used. Suddenly it's not working for no reason at all.

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 23, 2017

Horrible, non existent customer service. Can't launch our store because their app isn't working - trying to reach them for a day and their phone can't take anymore messages and no one answers emails. If you need customer service with your product, look elsewhere.

Using app

About 5 years

Total reviews

1

Average rating

1.0

5 / 5 Share

June 27, 2019

Easy to use and support was very helpful and fixed a small issue I had. It does exactly what it is supposed to and would recommend this App Thanks Guys!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 11, 2017

The app did not work at first, contacted the developer and after a day the app was working great. Looks good on my store and makes it look more professional. Giving it 4 stars because it's a dormant app that is not really worth $7 a month in my humble opinion

Using app

7 months

Total reviews

4

Average rating

4.3